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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.82 (507 reviews)

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3.66

Based on 507 reviews, last reviewed 7th Nov 2024

4600% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

50%

23%

20%

Latest highest rating:

5

Helpful staff on the phone, and great online applica... Helpful staff on the phone, and great online application experience and iPhone app. Reviewed on: 7th November 2024

Latest lowest rating:

1

My motorhome was damaged whilst in for it's MOT, Avi... My motorhome was damaged whilst in for it's MOT, Aviva are their insurers through their broker. The damage occured in December 2024 and the matter is ... Read more Reviewed on: 4th September 2024

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

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Aviva Car Insurance reviews (507)

Great customer service

Thankfully I havent had the need to claim yet, but having friends and family over from abroad we often had to add & remove drivers from one of our cars - always hassle free and friendly human to human service. Having done quite a bit of price comparisons, Aviva always came out best for us Reviewed on: 23rd August 2023

Straight forward

It was a straight forward process to purchase. I’ve not had to claim so can’t comment on that side of the service Reviewed on: 23rd August 2023

Value for money

I chose an Aviva motor policy because the price was very good and it met all my requirements. When it came time to renew, I was pleased to discover that the price had not gone up and Aviva was still my cheapest option. Reviewed on: 23rd August 2023

Excellent cover

The best quote for the best price, with the best cover. I really couldn't have asked for anything better. Reviewed on: 23rd August 2023

Credible

Easy to apply and manage on the app with no restrictions. Good services from Aviva Reviewed on: 23rd August 2023

The best price I could find and easy to contact by phone.

The best car insurance quote for new business three to four weeks before renewal and a good experience contacting Aviva by phone. Reviewed on: 23rd August 2023

Lowered my car insurance

When renewing my car insurance this year, Aviva's quote was considerably higher than last year despite another year of. No claims bonus, however the representative talked me through how to make adjustments on my home and contents insurance and link the two products finding a more affordable solution. Reviewed on: 23rd August 2023

Easy and efficient

Aviva’s service is quick, easy and efficient. Their online service makes things practical and as a member of the digital generation it is refreshing to have a product that is not stuck in the dark ages like many of my previous car insurance policies. Reviewed on: 23rd August 2023

Start up and management

Aviva car insurance was a fairly easy process to set up and the service was very informative in that they would tell you exactly what would happen in the event of a claim and/or policy cancellation. I have enjoyed the user friendly app that is easy to read and navigate for those who are not use to Car Insurance electronically. Aviva Car Insurance allowes their customers to change details within the app with ease and and be done with a click of a button. However, prices could be better. Reviewed on: 22nd August 2023

Competitive

I shop around every renewal sometimes I have been tempted away but I regularly comeback. Reviewed on: 22nd August 2023

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