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Aviva: Home Insurance reviews

3.56
Based on 194 reviews, last reviewed 23rd Jan 2025
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
25%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
16%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024
Sarah S's avatar
Sarah S

Latest lowest rating:

1

Aviva group is rubber in Uk just plain with HSBC ban... Aviva group is rubber in Uk just plain with HSBC bank to make money I was 3 years paid Home insurance and not covered damage to property Reviewed on: 23rd January 2025
Ibrahim Nafarshuli 's avatar
Ibrahim Nafarshuli

About this product

Selecting a new insurance provider can be difficult with so many on the market. At Smart Money People, we collect Aviva home insurance reviews to help make your decision easier. Find out how genuine customers rate their experiences with Aviva.

Aviva offers a variety of insurance products. All Aviva home insurance policies come with a variety of benefits. For example, access to a 24/7 claims line, damage cover, and support paying for accommodation costs after a claim. Additional add-ons are available to increase your level of cover, such as no claims discount protection and cycle cover.

Does Aviva sound like the ideal provider for your circumstances? Read our Aviva home insurance reviews to see what policyholders have to say about the provider. Find out if Aviva customers would renew their policies, and how satisfied they were with the price of their premiums. Check out reviews for Aviva’s contents cover, buildings cover and combined policies. Be confident in your new insurer by checking customer reviews.

Have you had a home insurance policy with Aviva? Share your experience with others on Smart Money People. Together, we can help people like you make better financial decisions. Was the sign-up process simple, or did it perhaps take longer than anticipated? Did you opt for any additional add-ons, and have they been worthwhile? Have you found your policy to be suitably robust? Would you recommend them to your family and friends? Write an Aviva home insurance review today.

Aviva Home Insurance reviews (194)

Review of the Aviva, Home Insurance:

Bas Advice Given

2
Has home insurance with them and my laptop got knocked off the kitchen table onto the hard floor. I contacted them and the person I spoke too stated that I didn't have the laptop insured for outside the home, I stated it wasn't outside the home when the accident happened, but he said I couldn't claim. I called them the next day to query the previous call as I was angry and stated the same issue that I had and they stated that it was covered in the home!!! Never take their word as final as I knew I was covered. Reviewed on: 12th September 2016

Very competitive

4
Easy company to deal with and to check policy online Reviewed on: 1st October 2017

Home Insurance Review

5
Great insurance. Good policy that covers alot and doesn't cost the earth. Would highly recommend. The customer service in my experience has been brilliant. Reviewed on: 30th September 2017

Easy Online Management

4
Easy to manage multiple policies online and significant discounts are available the more products you have. Reviewed on: 30th September 2017

Not cheap but comprehensive

4
Their Officer was enormously helpful to us when we had Cavity wall Insulation failure and helped persuade Centrica to remove the insulation Reviewed on: 25th September 2017

easy to use website

5
my Aviva is a very easy to use web site Reviewed on: 20th September 2017

EASY TO DO

4
SIMPLE TO SETUP AND PURCHASE. VALUE FOR MONEY ASWELL Reviewed on: 14th September 2017

Home insurance

5
Quick and easy and always a good price Reviewed on: 6th September 2017

no quibbles

5
ok never had to call then to make a claim but every year there price is very competitive and if it even goes up it justifiable so no problem. called once or twice and very helpful customer services team. Reviewed on: 2nd September 2017

Viva Aviva

5
Aviva are not cheap but you get a discount as a sahreholder and their service from having made a claim and getting a settlement is first class. Reviewed on: 15th August 2017

Great company

5
Great company, great prices and great peace of mind! Reviewed on: 10th August 2017

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