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Aviva: Home insurance reviews

View other Aviva products
3.37
Based on 208 reviews, last reviewed 16th Jun 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
24%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
17%

Latest highest rating:

5

Peace of Mind Aviva Online Insurance product was comprehensive and reasonably priced. It's a highly rated home insurance product, guaranteed to put your mind at eas... Read more Reviewed on: 6th September 2025
Sian Robinson's avatar
Sian Robinson

Latest lowest rating:

1

Avoid avoid avoid Terrible providers made our lives hell after a fire, avoid at all costs Reviewed on: 16th June 2026
Victoria l's avatar
Victoria l
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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (208)

Hassle free

5
If you want simplicity, assurance and a good service, Aviva's insurance policies and easiness of purchase is the way to go Reviewed on: 17th July 2018
Robert Schofield's avatar
Robert Schofield

Great experience

4
So lovely when customer service is needed, trustworthy and reliable company Reviewed on: 4th April 2018
Claire Glace's avatar
Claire Glace

Aviva, super helpful

5
Had a bad leak in to the dining room. Rang Aviva who sorted everything out in a really professional manner and really quickly Reviewed on: 6th November 2017
neil dickinson's avatar
neil dickinson

Peace of mind for household goods.

4
This insurance is reasonably priced. I have made one claim after a leak ruined my kitchen flooring. There was a delay with them coming out to check which held things up a bit but the staff were polite and accommodating. Ps. Yes I was paid out. I'd recommend, despite the delay, as the insurance was value for money, the staff treated you like an honest person and communication was good. Reviewed on: 6th November 2017
Chloe Louise's avatar
Chloe Louise

Very competitive

4
Easy company to deal with and to check policy online Reviewed on: 1st October 2017
Jackie Talbot's avatar
Jackie Talbot

Home Insurance Review

5
Great insurance. Good policy that covers alot and doesn't cost the earth. Would highly recommend. The customer service in my experience has been brilliant. Reviewed on: 30th September 2017
James Stephen's avatar
James Stephen

Easy Online Management

4
Easy to manage multiple policies online and significant discounts are available the more products you have. Reviewed on: 30th September 2017
Mandy Wragg's avatar
Mandy Wragg

Not cheap but comprehensive

4
Their Officer was enormously helpful to us when we had Cavity wall Insulation failure and helped persuade Centrica to remove the insulation Reviewed on: 25th September 2017
Clive Morris 's avatar
Clive Morris

easy to use website

5
my Aviva is a very easy to use web site Reviewed on: 20th September 2017
Paula's avatar
Paula

EASY TO DO

4
SIMPLE TO SETUP AND PURCHASE. VALUE FOR MONEY ASWELL Reviewed on: 14th September 2017
Stephen Mccarthy's avatar
Stephen Mccarthy

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