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Aviva: Home Insurance reviews

3.70
Based on 190 reviews, last reviewed 5th Nov 2024
1400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
25%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
14%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024
Sarah S's avatar
Sarah S

Latest lowest rating:

1

Not good company Aviva company is very bad for home insurance, quickly take the money but when you claim is so much problems and excuses for doing the job is so much ... Read more Reviewed on: 5th November 2024
Chris Joseph 's avatar
Chris Joseph

About this product

Selecting a new insurance provider can be difficult with so many on the market. At Smart Money People, we collect Aviva home insurance reviews to help make your decision easier. Find out how genuine customers rate their experiences with Aviva.

Aviva offers a variety of insurance products. All Aviva home insurance policies come with a variety of benefits. For example, access to a 24/7 claims line, damage cover, and support paying for accommodation costs after a claim. Additional add-ons are available to increase your level of cover, such as no claims discount protection and cycle cover.

Does Aviva sound like the ideal provider for your circumstances? Read our Aviva home insurance reviews to see what policyholders have to say about the provider. Find out if Aviva customers would renew their policies, and how satisfied they were with the price of their premiums. Check out reviews for Aviva’s contents cover, buildings cover and combined policies. Be confident in your new insurer by checking customer reviews.

Have you had a home insurance policy with Aviva? Share your experience with others on Smart Money People. Together, we can help people like you make better financial decisions. Was the sign-up process simple, or did it perhaps take longer than anticipated? Did you opt for any additional add-ons, and have they been worthwhile? Have you found your policy to be suitably robust? Would you recommend them to your family and friends? Write an Aviva home insurance review today.

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Aviva Home Insurance reviews (190)

Great

4
Never had to claim but still good price for good cover Reviewed on: 1st August 2017

Unlimited cover even if flooded

5
I renewed as it's 5 star defacto & give unlimited cover along with case of a pipe bursting etc. They gave me discount to give me the best price very pleased! Reviewed on: 31st July 2017

The are Accommodating on requirements

4
One of the few that covers everything we wanted the insurance to cover. Great online website easy to use and choose Reviewed on: 29th July 2017

Great Value For Money

5
Having got my first home I needed home insurance for the first time. Aviva were great value for money and were easy to understand. No messing about. I would totally recommend them if you are looking for simple, straight forward, home insurance. Reviewed on: 26th July 2017

excellent saving

5
after shopping round for car insurance Aviva offered me a great deal! A week later my current home insurance company gave me my renewal quote,so I thought i'd give Aviva another go.Their quote was 500 pounds cheaper and took 5Minutes to set up!! thanks aviva Reviewed on: 22nd July 2017

Accessible and accommodating Aviva

4
I've used various comparison websites over the years for insurance quotes but I've recently returned to Aviva for my house and car insurance. The great thing is that you can speak to someone who is very customer focused and understands your request properly. Once your a customer you can access your account online which even for a Luddite like me is easy to work your way round. I certainly have found them competitive but also accommodating and I've already recommended other family members. It takes the stress out of the annual renewals. Reviewed on: 21st July 2017

seems like good value - get multiproduct discount

4
having life, car and home insurance with Aviva means that we get a multi product discount which makes it really good value for us. Have never had to claim but i would like to think the customer service would be good if we did need to. Reviewed on: 17th July 2017

Never had a problem with them

4
Polite and good to deal with. I can usually find cheaper each year so they tend to drop the price a bit. Reviewed on: 17th July 2017

Excellent Service

5
On the very few times we have had a reason to claim the service we have received has been second to none and with us having more than one policy with this company we get a reduction in our premiums .. Unbeatable! Reviewed on: 16th July 2017

5* service

5
Chuffed gave me discount when mentioned online competitors also they give unlimited cover(usually 75k contents) & 60 days if home not occupied (most usually 30) also water cover standard (usually extra charge with competitors?) Reviewed on: 4th July 2017

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