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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.91 (195 reviews)

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3.53

Based on 195 reviews, last reviewed 1st Apr 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

50%

25%

16%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024

Latest lowest rating:

1

renewal price has increased by £183 , never claimed... renewal price has increased by £183 , never claimed and been customer 15 years Reviewed on: 1st April 2025

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (195)

Great company

Great company, great prices and great peace of mind! Reviewed on: 10th August 2017

Easy to use.

Easy to set up cover on line, & to update details by phone when circumstances change. Reviewed on: 10th August 2017

Aviva House Insurance

Great prices and good customer service. Provide all you need to insure your home and contents. Reviewed on: 9th August 2017

Worth every penny!

Aviva has the best customer service I've ever experienced from an insurance company. This accompanied with their competitive quotes and discounts for other insurances with them makes them my chosen insurance company every time! Reviewed on: 3rd August 2017

Well priced and great service for Landlords

I have used Aviva for a number of years for buildings' insurance on a rental property and have always been pleased with the service and cost. Reviewed on: 2nd August 2017

Great

Never had to claim but still good price for good cover Reviewed on: 1st August 2017

Unlimited cover even if flooded

I renewed as it's 5 star defacto & give unlimited cover along with case of a pipe bursting etc. They gave me discount to give me the best price very pleased! Reviewed on: 31st July 2017

The are Accommodating on requirements

One of the few that covers everything we wanted the insurance to cover. Great online website easy to use and choose Reviewed on: 29th July 2017

Great Value For Money

Having got my first home I needed home insurance for the first time. Aviva were great value for money and were easy to understand. No messing about. I would totally recommend them if you are looking for simple, straight forward, home insurance. Reviewed on: 26th July 2017

excellent saving

after shopping round for car insurance Aviva offered me a great deal! A week later my current home insurance company gave me my renewal quote,so I thought i'd give Aviva another go.Their quote was 500 pounds cheaper and took 5Minutes to set up!! thanks aviva Reviewed on: 22nd July 2017

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