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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.46 (221 reviews)

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3.46

Based on 221 reviews, last reviewed 3rd Sep 2026

800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

51%

23%

18%

Latest highest rating:

5

Easy renewal and best value in comparison to others. Easy renewal and best value in comparison to others. Reviewed on: 3rd September 2026

Latest lowest rating:

1

I am a vulnerable person living with severe dyslexia... I am a vulnerable person living with severe dyslexia and serious ongoing mental health struggles. The way Aviva treated me caused such extreme distres... Read more Reviewed on: 24th August 2026

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (221)

Great customer service

I had to claim on my house contents insurance for the first time and the claim was handled really well with great customer service. Reviewed on: 22nd September 2018

Aviva Home Insurance

I bought this policy using their online service, which was super easy to use, and the software guided me through the proceedure quickly. I thought the cover was perfect for the price of the policy. There is also an online help line, but I didn't need to use this, as everything was straight forward. Reviewed on: 22nd September 2018

Low-cost high quality home insurance

Setting up Aviva home insurance is incredibly easy. You choose your options and coatings are easy to see. No hidden surprises. Great value for money. Reviewed on: 14th September 2018

Consistently good value

Stayed with Aviva for second year running. Competitive price. Reviewed on: 9th September 2018

Very happy

I've used Aviva for 2 years now. So easy to set up home insurance and a fair price. Thankfully haven't had to claim yet! Reviewed on: 24th August 2018

Great emergency response

When our oil tank sprung a leak in the hot summer sun they were out and had it drained within three hours! Reviewed on: 29th July 2018

Great price no fuss

one of the most competitive out there with no stupid questions about your property that are near impossible to answer Reviewed on: 23rd July 2018

Great

Never had any problems with Aviva Reviewed on: 23rd July 2018

Easy insurance

Quotes are easy to get. No difficult or impossible questions, just like the advert says. Comes with unlimited cover on contents so you don't need to worry about adding up replacement costs for everything you own. Price was reasonable too! Once the quote in complete, a couple more clicks and you're done. Easy peasy! Reviewed on: 19th July 2018

Great Great Great

Cheap,cheerful and well covered with a range of options available to suit every budget. Reviewed on: 18th July 2018

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