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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.91 (195 reviews)

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3.53

Based on 195 reviews, last reviewed 1st Apr 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

50%

25%

16%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024

Latest lowest rating:

1

renewal price has increased by £183 , never claimed... renewal price has increased by £183 , never claimed and been customer 15 years Reviewed on: 1st April 2025

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (195)

Peace of mind for household goods.

This insurance is reasonably priced. I have made one claim after a leak ruined my kitchen flooring. There was a delay with them coming out to check which held things up a bit but the staff were polite and accommodating. Ps. Yes I was paid out. I'd recommend, despite the delay, as the insurance was value for money, the staff treated you like an honest person and communication was good. Reviewed on: 6th November 2017

Very competitive

Easy company to deal with and to check policy online Reviewed on: 1st October 2017

Home Insurance Review

Great insurance. Good policy that covers alot and doesn't cost the earth. Would highly recommend. The customer service in my experience has been brilliant. Reviewed on: 30th September 2017

Easy Online Management

Easy to manage multiple policies online and significant discounts are available the more products you have. Reviewed on: 30th September 2017

Not cheap but comprehensive

Their Officer was enormously helpful to us when we had Cavity wall Insulation failure and helped persuade Centrica to remove the insulation Reviewed on: 25th September 2017

easy to use website

my Aviva is a very easy to use web site Reviewed on: 20th September 2017

EASY TO DO

SIMPLE TO SETUP AND PURCHASE. VALUE FOR MONEY ASWELL Reviewed on: 14th September 2017

Home insurance

Quick and easy and always a good price Reviewed on: 6th September 2017

no quibbles

ok never had to call then to make a claim but every year there price is very competitive and if it even goes up it justifiable so no problem. called once or twice and very helpful customer services team. Reviewed on: 2nd September 2017

Viva Aviva

Aviva are not cheap but you get a discount as a sahreholder and their service from having made a claim and getting a settlement is first class. Reviewed on: 15th August 2017

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