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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.89 (207 reviews)

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3.58

Based on 207 reviews, last reviewed 10th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

51%

24%

17%

Latest highest rating:

5

Peace of Mind Aviva Online Insurance product was comprehensive and reasonably priced. It's a highly rated home insurance product, guaranteed to put your mind at eas... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

No lights with an 8-month-old, lowballed by 3K I am currently in a dispute with Aviva (underwriting QuoteMeHappy) regarding claim [10578847] that highlights a shocking disregard for safety and the ... Read more Reviewed on: 10th December 2025

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (207)

Very happy

I've used Aviva for 2 years now. So easy to set up home insurance and a fair price. Thankfully haven't had to claim yet! Reviewed on: 24th August 2018

Great emergency response

When our oil tank sprung a leak in the hot summer sun they were out and had it drained within three hours! Reviewed on: 29th July 2018

Great price no fuss

one of the most competitive out there with no stupid questions about your property that are near impossible to answer Reviewed on: 23rd July 2018

Great

Never had any problems with Aviva Reviewed on: 23rd July 2018

Easy insurance

Quotes are easy to get. No difficult or impossible questions, just like the advert says. Comes with unlimited cover on contents so you don't need to worry about adding up replacement costs for everything you own. Price was reasonable too! Once the quote in complete, a couple more clicks and you're done. Easy peasy! Reviewed on: 19th July 2018

Great Great Great

Cheap,cheerful and well covered with a range of options available to suit every budget. Reviewed on: 18th July 2018

good service

i received good service from aviva when i called about an issue i had with my policy. They also gave me an incentive to stay loyal to them for another year which I appreciated Reviewed on: 18th July 2018

perfect

Staff on the phone are friendly and don't rush you. They make sure everything they say is understood and answer all questions clearly and in simple easy to understand language. Reviewed on: 17th July 2018

Fast service

Good kind service without any issues and no complexity Reviewed on: 17th July 2018

Hassle free

If you want simplicity, assurance and a good service, Aviva's insurance policies and easiness of purchase is the way to go Reviewed on: 17th July 2018

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