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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.91 (195 reviews)

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3.54

Based on 195 reviews, last reviewed 1st Apr 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

50%

25%

16%

Latest highest rating:

4

Good app, helpful customer service Good app, helpful customer service Reviewed on: 23rd September 2024

Latest lowest rating:

1

renewal price has increased by £183 , never claimed... renewal price has increased by £183 , never claimed and been customer 15 years Reviewed on: 1st April 2025

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (195)

Great price no fuss

one of the most competitive out there with no stupid questions about your property that are near impossible to answer Reviewed on: 23rd July 2018

Great

Never had any problems with Aviva Reviewed on: 23rd July 2018

Easy insurance

Quotes are easy to get. No difficult or impossible questions, just like the advert says. Comes with unlimited cover on contents so you don't need to worry about adding up replacement costs for everything you own. Price was reasonable too! Once the quote in complete, a couple more clicks and you're done. Easy peasy! Reviewed on: 19th July 2018

Great Great Great

Cheap,cheerful and well covered with a range of options available to suit every budget. Reviewed on: 18th July 2018

good service

i received good service from aviva when i called about an issue i had with my policy. They also gave me an incentive to stay loyal to them for another year which I appreciated Reviewed on: 18th July 2018

perfect

Staff on the phone are friendly and don't rush you. They make sure everything they say is understood and answer all questions clearly and in simple easy to understand language. Reviewed on: 17th July 2018

Fast service

Good kind service without any issues and no complexity Reviewed on: 17th July 2018

Hassle free

If you want simplicity, assurance and a good service, Aviva's insurance policies and easiness of purchase is the way to go Reviewed on: 17th July 2018

Great experience

So lovely when customer service is needed, trustworthy and reliable company Reviewed on: 4th April 2018

Aviva, super helpful

Had a bad leak in to the dining room. Rang Aviva who sorted everything out in a really professional manner and really quickly Reviewed on: 6th November 2017

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