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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.46 (221 reviews)

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3.46

Based on 221 reviews, last reviewed 3rd Sep 2026

800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

51%

23%

18%

Latest highest rating:

5

Easy renewal and best value in comparison to others. Easy renewal and best value in comparison to others. Reviewed on: 3rd September 2026

Latest lowest rating:

1

I am a vulnerable person living with severe dyslexia... I am a vulnerable person living with severe dyslexia and serious ongoing mental health struggles. The way Aviva treated me caused such extreme distres... Read more Reviewed on: 24th August 2026

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (221)

Straight forward, competitive quote

I use Aviva for car and home insurance. Easy app, fast no trouble pay out for claims and competitive premiums. Reviewed on: 26th August 2019

Excellent price

Great customer service and Aviva always renew my home insurance quote at a competitive price Reviewed on: 17th August 2019

Easy renewal and good customer service

I use Aviva for my home insurance as I can easily manage my insurance online via their my Aviva portal. When I haven't found the answer I need on their website I have found their customer service team very helpful. Would definitely recommend. Reviewed on: 12th August 2019

Excellent Experience

I've been with Aviva for years and have several products with them. I would recommend them to anyone and would always look to them for a new product as they offer loyalty discounts. Reviewed on: 11th August 2019

Great

Good customer service eady to understand what we are getting Reviewed on: 3rd August 2019

no problems

does the job! compared to other providers and this seemed the best Reviewed on: 29th July 2019

A standard insurance

I feel like this option does what it says on the tin. They're a trusted brand and I'm satisfied with my policy. Reviewed on: 16th July 2019

Great customer service

helpful customer service, good price and value for money Reviewed on: 8th July 2019

Great service

Great service from Aviva. They are direct and honest and try to help us much as possible. They are value for money. Reviewed on: 6th July 2019

Ok insurance

Good bog standard house insurance. You can keep all your documents on line, just in case! Reviewed on: 6th July 2019

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