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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.46 (221 reviews)

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3.46

Based on 221 reviews, last reviewed 3rd Sep 2026

800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

51%

23%

18%

Latest highest rating:

5

Easy renewal and best value in comparison to others. Easy renewal and best value in comparison to others. Reviewed on: 3rd September 2026

Latest lowest rating:

1

I am a vulnerable person living with severe dyslexia... I am a vulnerable person living with severe dyslexia and serious ongoing mental health struggles. The way Aviva treated me caused such extreme distres... Read more Reviewed on: 24th August 2026

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (221)

Does the trick

Feel that it covers bases quite well, just a tad pricey Reviewed on: 28th April 2020

Home Insurance

Purchased this via the app and had 10% off due to having aviva car insurance. The cover and price was the best around even with contents accidental damage - I highly recommend Reviewed on: 27th April 2020

Good company

I really like it, i have a few insurance with them. Trustful Reviewed on: 16th January 2020

Home insurance

First time home insurance and offered great value cover for my requirements along with great telephone customer support when it came to questions. So far, so good! Reviewed on: 9th September 2019

Difficult to claim for damage

Our roof suffered storm damage. We took photos, tried to claim. Aviva insisted on a quote for repairs. But to get a quote we must install scaffold to enable contractors to access the roof. Aviva won't pay for scaffolding before we get a quote. Catch 22. Over 18 months later, still have not been able to get repair done under insurance cover. Reviewed on: 1st September 2019

very well priced

was paying a third party broker 3 times the amount for the same cover so was very happy with the price Reviewed on: 1st September 2019

Great all round policy

Great inclusions and can be tailored to suit. Reviewed on: 1st September 2019

Useless

I phoned for advice about content insurance and was told to go online to chose my plan and was made to feel stupid Reviewed on: 31st August 2019

Good basic home insurance

Good basic insurance. The fact that documents are store online and can be accessed at anytime is a good feature. Reviewed on: 31st August 2019

Free smart products

Best price and also had alarms and sensors fitted for free Reviewed on: 30th August 2019

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