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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.89 (207 reviews)

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3.58

Based on 207 reviews, last reviewed 10th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

51%

24%

17%

Latest highest rating:

5

Peace of Mind Aviva Online Insurance product was comprehensive and reasonably priced. It's a highly rated home insurance product, guaranteed to put your mind at eas... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

No lights with an 8-month-old, lowballed by 3K I am currently in a dispute with Aviva (underwriting QuoteMeHappy) regarding claim [10578847] that highlights a shocking disregard for safety and the ... Read more Reviewed on: 10th December 2025

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (207)

no quibbles

ok never had to call then to make a claim but every year there price is very competitive and if it even goes up it justifiable so no problem. called once or twice and very helpful customer services team. Reviewed on: 2nd September 2017

Viva Aviva

Aviva are not cheap but you get a discount as a sahreholder and their service from having made a claim and getting a settlement is first class. Reviewed on: 15th August 2017

Great company

Great company, great prices and great peace of mind! Reviewed on: 10th August 2017

Easy to use.

Easy to set up cover on line, & to update details by phone when circumstances change. Reviewed on: 10th August 2017

Aviva House Insurance

Great prices and good customer service. Provide all you need to insure your home and contents. Reviewed on: 9th August 2017

Worth every penny!

Aviva has the best customer service I've ever experienced from an insurance company. This accompanied with their competitive quotes and discounts for other insurances with them makes them my chosen insurance company every time! Reviewed on: 3rd August 2017

Well priced and great service for Landlords

I have used Aviva for a number of years for buildings' insurance on a rental property and have always been pleased with the service and cost. Reviewed on: 2nd August 2017

Great

Never had to claim but still good price for good cover Reviewed on: 1st August 2017

Unlimited cover even if flooded

I renewed as it's 5 star defacto & give unlimited cover along with case of a pipe bursting etc. They gave me discount to give me the best price very pleased! Reviewed on: 31st July 2017

The are Accommodating on requirements

One of the few that covers everything we wanted the insurance to cover. Great online website easy to use and choose Reviewed on: 29th July 2017

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