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Aviva: Home insurance reviews

Name: Home insurance
Rating: 3.46 (221 reviews)

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3.46

Based on 221 reviews, last reviewed 3rd Sep 2026

800% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

51%

23%

18%

Latest highest rating:

5

Easy renewal and best value in comparison to others. Easy renewal and best value in comparison to others. Reviewed on: 3rd September 2026

Latest lowest rating:

1

I am a vulnerable person living with severe dyslexia... I am a vulnerable person living with severe dyslexia and serious ongoing mental health struggles. The way Aviva treated me caused such extreme distres... Read more Reviewed on: 24th August 2026

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About this product

The Aviva Signature home insurance policy combines buildings and contents cover.

Aviva Signature home insurance replaces damaged items with new ones, or pays for them to be restored, repaired or replaced. Damage due to wear and tear or breakdowns is not covered. Accidental damage is an optional cover.

Aviva Signature home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

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Aviva Home insurance reviews (221)

Not cheap but comprehensive

Their Officer was enormously helpful to us when we had Cavity wall Insulation failure and helped persuade Centrica to remove the insulation Reviewed on: 25th September 2017

easy to use website

my Aviva is a very easy to use web site Reviewed on: 20th September 2017

EASY TO DO

SIMPLE TO SETUP AND PURCHASE. VALUE FOR MONEY ASWELL Reviewed on: 14th September 2017

Home insurance

Quick and easy and always a good price Reviewed on: 6th September 2017

no quibbles

ok never had to call then to make a claim but every year there price is very competitive and if it even goes up it justifiable so no problem. called once or twice and very helpful customer services team. Reviewed on: 2nd September 2017

Viva Aviva

Aviva are not cheap but you get a discount as a sahreholder and their service from having made a claim and getting a settlement is first class. Reviewed on: 15th August 2017

Great company

Great company, great prices and great peace of mind! Reviewed on: 10th August 2017

Easy to use.

Easy to set up cover on line, & to update details by phone when circumstances change. Reviewed on: 10th August 2017

Aviva House Insurance

Great prices and good customer service. Provide all you need to insure your home and contents. Reviewed on: 9th August 2017

Worth every penny!

Aviva has the best customer service I've ever experienced from an insurance company. This accompanied with their competitive quotes and discounts for other insurances with them makes them my chosen insurance company every time! Reviewed on: 3rd August 2017

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