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Zurich: Home Insurance reviews

View other Zurich products
2.58
Based on 35 reviews, last reviewed 13th Oct 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
14%
See only 4 star reviews
26%
See only 3 star reviews
6%
See only 2 star reviews
6%
See only 1 star reviews
49%

Latest highest rating:

5

Premium insurance Top class cover and customer service. Reviewed on: 13th October 2026
Will's avatar
Will

Latest lowest rating:

1

Zurich do not pay out Zurich do not pay out I had to cancel my holiday due to serious illness, I had travel insurance with Zurich which clearly covered this but Zurich refu... Read more Reviewed on: 3rd June 2026
Ian Leonard 's avatar
Ian Leonard
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About this product

Zurich home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Zurich handle your home insurance claim? Our Zurich home insurance reviews can help you to find out this and much more. Have you ever had a policy with Zurich? You can tell us about it by writing your own review below.

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Zurich Home Insurance reviews (35)

Premium insurance

5
Top class cover and customer service. Reviewed on: 13th October 2026
Will's avatar
Will

Zurich do not pay out

1
Zurich do not pay out I had to cancel my holiday due to serious illness, I had travel insurance with Zurich which clearly covered this but Zurich refused to pay out. Reviewed on: 3rd June 2026
Ian Leonard 's avatar
Ian Leonard

Zurich do not pay out

1
I had to cancel my holiday due to serious illness, I had travel insurance with Zurich which clearly covered this but Zurich refused to pay out. Reviewed on: 28th April 2026
Ian L's avatar
Ian L

Zurich- the never pay out company

1
I made a claim on my travel insurance with Zurich after having to cancel my holiday when diagnosed with a serious illness. Zurich refused to pay out when it was clearly covered. They always never pay out and are under investigation for failing to do so. Reviewed on: 14th April 2026
Ian Leonard 's avatar
Ian Leonard

They do not pay out

1
I took out travel insurance with the Zurich in complete good faith, I specifically checked that they would cover circumstances where I had to cancel my holiday. They assured me I was covered. I booked a holiday shortly before going on holiday I was diagnosed with a serious illness and had to cancel my holiday. I made a claim Zurich refused to pay out, even though I was clearly covered. Reviewed on: 9th April 2026
Ian Leonard 's avatar
Ian Leonard

They don’t pay out

1
bought Travel insurance in complete good faith from Zurich Insurance in particular I checked that it covered circumstances when I had to cancel my holiday. Zurich assured me the policy covered this eventuality. I booked a holiday, shortly before going on holiday I was diagnosed with a serious illness and had to cancel my holiday. Zurich Insurance refused to pay out even though it was clearly covered. Reviewed on: 7th April 2026
Ian Leonard 's avatar
Ian Leonard

Zurich Insurance do not pay out on Insurance policies

1
I took out Travel Insurance with Zurich Insurance and a few months later booked a holiday, unfortunately shortly before going on holiday I was diagnosed with a serious illness and was forced to cancel my holiday. Zurich Insurance refused to pay out even though I was clearly covered. They had initially agreed to but on calculating the cost changed their minds. I know a lot of people have had similar problems with Zurich. Reviewed on: 18th March 2026
Ian Leonard 's avatar
Ian Leonard

Gives cover without any checks

1
I have contacted this company over 12 months ago and advised that their 3rd party obtained insurance without any legal authority or documentation and still waiting on written response that action and refund of premiums etc. Reviewed on: 4th October 2025
Jason Watt's avatar
Jason Watt

Zurich & Onepath are the same company.

1
Zurich & Onepath are the same company. They can't be trusted and do everything to get out of paying. If it's for income protection. They sent you to their Dr that says a crippled person is ok to go back to work & cuts off your income protection. They should be closed down. They also control your Dr and get them to change their review of your injuries so they can cut your payments off. Reviewed on: 11th September 2024
Insurance Scammers's avatar
Insurance Scammers

Not required for building insurance

3
Not required for building insurance Reviewed on: 4th September 2024
L H's avatar
L H

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