Zurich: Home Insurance reviews

Name: Home Insurance
Rating: 3.39 (18 reviews)

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3.39

Based on 18 reviews, last reviewed 6th Mar 2023

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

22%

44%

22%

Latest highest rating:

4

Good quality provider Easy to understand and tailor the insurance to cover your needs. Slightly more expensive than others, but they give you peace of mind Reviewed on: 1st September 2019

Latest lowest rating:

1

House wall collapsed and they would not pay Our house wall collapsed following a severe storm and Zurich have refused to pay the 42k rebuild costs leaving us in a freezing cold unsafe house for ... Read more Reviewed on: 6th March 2023

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About the Home Insurance

Zurich home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Zurich handle your home insurance claim? Our Zurich home insurance reviews can help you to find out this and much more. Have you ever had a policy with Zurich? You can tell us about it by writing your own review below.

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Zurich Home Insurance reviews (18)

House wall collapsed and they would not pay

Our house wall collapsed following a severe storm and Zurich have refused to pay the 42k rebuild costs leaving us in a freezing cold unsafe house for months. The claim started in a November 2022 and the appeal result today was still no we are not going to help us. Do not waste your money insuring with this terrible company they are not there when you need them. Reviewed on: 6th March 2023

Shocking customer service DO NOT BUY ZURICH

Simple claim for a broken TV has taken nearly 2 months so far and has not been resolved. Multiple phone calls and emails with no replies, information has all been provided and they have had the TV for over 6 weeks. I would not recommend Zurich to anyone. I even escalated a complaint and the advisor doesn't return calls or emails. This company is a joke. A simple update as to what's happening would be all that is needed. COMPLAINT REF: 00141934 Reviewed on: 21st December 2020

Good quality provider

Easy to understand and tailor the insurance to cover your needs. Slightly more expensive than others, but they give you peace of mind Reviewed on: 1st September 2019

Home insurance

Inexpensive and good level of cover Reviewed on: 8th July 2019

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