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Zurich: Life Insurance reviews

Name: Life Insurance
Rating: 3.94 (18 reviews)

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3.94

Based on 18 reviews, last reviewed 13th Oct 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

22%

2 star

11%

Latest highest rating:

5

Convertible Term Assurance Convertible Term Assurance - Reviewed their product offering and found that they are the only providers at the moment that offer this type of life ins... Read more Reviewed on: 13th October 2026

Latest lowest rating:

1

Stay away from this company... Stay away from this company, I bought travel Insurance from this company in good faith, I had to cancel my holiday due to serious illness. Needless to... Read more Reviewed on: 16th March 2026

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About this product

Do you want to find out what life as a Zurich life insurance customer is like? Now you can! Read Zurich life insurance reviews at Smart Money People to find out what other policy holders have to say.

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Zurich Life Insurance reviews (18)

Convertible Term Assurance

Convertible Term Assurance - Reviewed their product offering and found that they are the only providers at the moment that offer this type of life insurance, and the information I found from them was really helpful, and I came to understand the benefits of this policy from them and my broker. Reviewed on: 13th October 2026

I was looking around for life insurance and with add...

I was looking around for life insurance and with additional guidance and advice I was recommended Zurich life insurance. Mainly because it does not have hidden clauses and the fact that they make it clear what you are covered for in terms of life insurance. The service so far is really good and all the information you need is readily available. Reviewed on: 20th August 2026

Stay away from this company...

Stay away from this company, I bought travel Insurance from this company in good faith, I had to cancel my holiday due to serious illness. Needless to say Zurich refused to pay out even though it was clearly covered. Stay away from this company they never pay out. Reviewed on: 16th March 2026

They underwrite well and pre underwriting is very good

They underwrite well and pre underwriting is very good Reviewed on: 5th September 2025

They were the most competitively priced option, so I...

They were the most competitively priced option, so I went for them. Thankfully, I haven’t had to use it yet! Reviewed on: 2nd April 2024

Easy to understand

Easy to understand the level of cover and the options available for life insurance and medical cover. Perhaps a touch expensive but I have peace of mind that everything is covered. Reviewed on: 24th August 2023

Good value

Affordable premium and affordable plan Reviewed on: 23rd August 2023

Great customer service

I have life cover with Zurich and each time I have needed to speak to the customer service team, it’s been a seamless experience. The advisors have always been friendly. Reviewed on: 8th August 2023

BE CAREFUL BEFORE YOU TAKE OUT INSURANCE WITH ZURICH INSURANCE

I have a disability insurance with Zurich Insurance paid for by my employer. I fell very seriously ill. Under a fallacious pretext, this insurance company did not pay me the disability pension/annuity that it owes me, and because of this I found myself homeless and very seriously ill, without resources. Zurich Insurance has simply stopped unlawfully the payment of my disability pension/annuity, has not honoured its commitments and conditions, and wants nothing to do with it despite my various complaints. If, like me, you find yourself on disability and this is your only income, like me you will be out on the street, sick and with no income. So avoid this insurance company at all costs. Reviewed on: 10th June 2023

Great! Feel confident

Great service and feel confident I am treated well Reviewed on: 16th August 2022

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