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Barclaycard: Platinum Credit Card reviews

3.91
Based on 301 reviews, last reviewed 15th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
22%
See only 3 star reviews
10%
See only 2 star reviews
2%
See only 1 star reviews
13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024
Sandg 's avatar
Sandg

Latest lowest rating:

2

I could to use credit card only month and card suspe... I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service. Reviewed on: 15th January 2025
Edvardas Pavembrauskas 's avatar
Edvardas Pavembrauskas

About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (301)

Review of the Barclaycard, Platinum Credit Card:

Generally good but some issues using it abroad

4
I have had this card for several years but I have had a few issues with it. Barclaycard say that you don't need to inform them if you are going away yet I always do as I choose not to take my mobile or computer with me when I travel abroad so I can't be contacted. One example of a problem was that after a trip to Iceland I came home to find several messages left on my landline to say someone had attempted to use my card fraudulently. I cancelled the card, paid for a credit check and worried a lot about what may happened but it eventually turned out that it was when my partner and I had had several unsuccessful attempts at using a 'pay at the pump' petrol station in Iceland. Yet Barclaycard hadn't previously been able to give us any details of the so called 'fraud' which caused us so much worry. I ended up taking out another credit card with a different company just to use abroad that allows you to put your travel details into their website. Other than that they are a good card provider. I can't comment on their interest rates as these days I just use it as a safe way to pay online and I pay the bill immediately. Reviewed on: 6th May 2016

Simple

5
No problems with them at all, when calling for simple enquiries they not only sort out the query but also anticipate a need you hadn't thought of. Regularly get great 0% offers through for balance transfers and cash, I have 4 other credit cards with other companies none of which have the same level of service. I feel secure and trust the bank without them putting unnecessary 'DPA' barriers in place. (this review is from someone that has worked in consumer credit loans for 8 years). Reviewed on: 11th November 2018

Very flexible

5
Very flexible, great customer service. Reviewed on: 10th November 2018

Balance tranfers

2
I use the balance transfers to manage my reducing balance across several cards, on normal debt though the interest is high when your credit rating is good. Reviewed on: 7th November 2018

I use it every day

5
Thank you for giving me some credit Reviewed on: 30th September 2018

Easy to use - great deals

5
Low rates and have easy to use credit card - Apps really good Reviewed on: 28th August 2018

Great

5
Great product and great service with excellent fraud and insurance protection. No variations of rate. Reviewed on: 10th June 2018

Great product

3
Used to help purchase a car good all round experience! Reviewed on: 9th June 2018

I WISH I CAN GIVE YOU BELOW ZERO

1
WOST EXPERIENCE VERY RUDE UNHELFULL CUSTOMERS SERVICE Reviewed on: 1st June 2018

Love Barclaycard

5
Love using my Barclaycard; I can buy things from abroad with it Reviewed on: 8th May 2018

Straightforward. Great App.

5
Applying was easy & the app makes it so simple to track my sending, check my PIN if I need to & review my credit score. Reviewed on: 27th April 2018

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