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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.99 (301 reviews)

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3.91

Based on 301 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

2

I could to use credit card only month and card suspe... I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service. Reviewed on: 15th January 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (301)

Review of the Barclaycard, Platinum Credit Card:

Generally good but some issues using it abroad

I have had this card for several years but I have had a few issues with it. Barclaycard say that you don't need to inform them if you are going away yet I always do as I choose not to take my mobile or computer with me when I travel abroad so I can't be contacted. One example of a problem was that after a trip to Iceland I came home to find several messages left on my landline to say someone had attempted to use my card fraudulently. I cancelled the card, paid for a credit check and worried a lot about what may happened but it eventually turned out that it was when my partner and I had had several unsuccessful attempts at using a 'pay at the pump' petrol station in Iceland. Yet Barclaycard hadn't previously been able to give us any details of the so called 'fraud' which caused us so much worry. I ended up taking out another credit card with a different company just to use abroad that allows you to put your travel details into their website. Other than that they are a good card provider. I can't comment on their interest rates as these days I just use it as a safe way to pay online and I pay the bill immediately. Reviewed on: 6th May 2016

OK but

The product is OK, but some of the online services leave a bit to be desired. Would much rather be able to get more than a year of past statements, for example. Reviewed on: 10th February 2018

Good for Balance transfers, not spending

I have had a Barclaycard Platinum for some years now, and it sucks you in by offering long term balance transfers, but twice yearly appear to put up credit limits in an effort to encourage spending, which at rates like 26% can cost dearly. Therefore they are good if you can resist the temptation to spend! Reviewed on: 1st February 2018

great customer service

Much better than Virgin Money, always helpful, i had a really bad experience with Virgin Money, but Barclaycard are great. Reviewed on: 20th January 2018

The best credit card

It is so easy to deal with my credit card online. I am able to pay it off each month online without any hassle. I recommend it! Reviewed on: 14th January 2018

Competitive

Fantastic deals for new customers, decent interest rate even after the initial promotional period . Reviewed on: 1st January 2018

amazing

love it so much, the best ever. would strongly advise. Reviewed on: 15th November 2017

The Travel Card to use in ATM's abroad

The Barclaycard Platinum travel card has no fees on spending or cash withdrawals overseas until 31 August 2022. DON'T USE IN UK ATM. If you pay off your balance in full each month, you won't be charged interest on overseas cash you withdraw, unlike most cards which charge daily interest on cash until it’s paid off. Reviewed on: 15th November 2017

Lots of credit given

Given lots of credit on this card, easy to pay off and use. Reviewed on: 15th November 2017

Helpful staff

Really surprised that from the app calling the phone number given would put me straight into the queue to speak to someone without needing to go through all of my details. Problems resolved quickly by helpful staff members. Reviewed on: 10th November 2017

Always brilliant and prompt service

I have had two occasions where I have needed a refund because a service was not provided. Both times this was dealt with efficiently and promptly. Would recommend Barclaycard to everyone Reviewed on: 7th November 2017

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