Write a review

Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.98 (313 reviews)

View other Barclaycard products

3.87

Based on 313 reviews, last reviewed 17th Jun 2025

150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

21%

10%

13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025

Latest lowest rating:

1

Barclaycard slashed my creditcard limit from £5800 t... Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card, without... Read more Reviewed on: 12th June 2025

Read all reviews See your review

About this product

Barclaycard Platinum Credit Card reviews (313)

Review of the Barclaycard, Platinum Credit Card:

Great credit card

Great credit card with manageable credit limit, good online app and customer service Reviewed on: 31st March 2022

Good flexible card, interest rate can be high but no...

Good flexible card, interest rate can be high but not as high as others Reviewed on: 26th February 2025

They are a fantastic customer service wise, give me...

They are a fantastic customer service wise, give me all the help I need whenever I ask, and that’s why I will always come back to them Reviewed on: 26th February 2025

Cannot trust anymore

I have been using Barclays since 3years but I can't use my debit card, it will always show some error even I enter right PIN number. Tried to order new card and pin so many times but same problem occur every time. Recently I applied for credit card I received both card and pin. After 1day I got letter that my credit card has been suspended I can't use it anymore. I tried to contact customer service. They told to wait for 6more months to apply for new credit card. How can I trust them again. I am not going to use this bank anymore and will never suggest others to use. Reviewed on: 8th February 2025

I could to use credit card only month and card suspe...

I could to use credit card only month and card suspended, why i don't know because i used only about 60%. In future I'll refuse Barcklay service. Reviewed on: 15th January 2025

Stay away fro Barclays!

If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my card back and failed to do so. Barclays still will not dispute the charge. Their call center is of course, overseas, and they are just "robots" that don't help at all. I'll have to file a suit against the merchant now. They do not protect their customers at all. Stay away from this card! Reviewed on: 23rd November 2024

A safe and unsecured card

I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respond if there’s any suspicious activity on my account. I feel extremely safe with this Card and thank them for the service they have provided over the years. Reviewed on: 5th September 2024

0% money transfer for 20 months

Used my platinum card for a large transfer needed for a purchase. Have 20 months 0% to pay off the money transfer. App easy to use Reviewed on: 4th June 2024

It is impossible to contact this company.

It is impossible to contact this company. Endless automated phone menus, chat service doesn't work, app doesn't work and no way to talk to anyone. All I want to do is cancel my card. Reviewed on: 29th May 2024

Really great balance transfer offers

Really great balance transfer offers Reviewed on: 24th May 2024

Excellent products and money back offers

Excellent products and money back offers Reviewed on: 24th May 2024

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

British Airways Credit Card
from American Express 4.15 from 81 reviews
Balance Plus
from Capital One 3.29 from 3 reviews
Credit card
from Zopa 4.93 from 40270 reviews

Want to see more from Barclaycard?

Platinum Visa Business Credit Card
from Barclaycard 4.54 from 13 reviews
IHG Reward Club
from Barclaycard 4.21 from 7 reviews
Hilton HHonors Credit Card
from Barclaycard 4.17 from 11 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub