Write a review

Go to business site

Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.97 (314 reviews)

View other Barclaycard products

3.83

Based on 314 reviews, last reviewed 14th Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

21%

10%

13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

Read all reviews Write a review

About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Review Barclaycard: Platinum credit cards now

Help others make smarter decisions by sharing your own experience.

Write a review

Barclaycard Platinum credit cards reviews (314)

Great balance transfer service

Initial balance transfer was a simple process, and I am very happy that the expiry of 0% interest rates is shown on every statement. Not all companies do this but i find it helpful to know when these types of offers end. Reviewed on: 27th August 2015

Nice to know someone is looking out for you.

Earlier this year received a call from Barclaycard fraud squad, they were querying some spending on my account. Two separate transactions had been made for airline tickets in the past 24 hours, I had not made these transactions. They suspended my card and arranged for a new one, forms were sent out for me to sign to declare I did not make the purchases. I am impressed that this was picked up on my account so quickly and dealt with in an efficient manner. Nice to know Barclaycard are looking out for their customers, Reviewed on: 27th August 2015

great no interest transfer offer.

Just accepted a good offer for interest free transfer of balance from another credit card which came in handy. Reviewed on: 26th August 2015

Good solid everyday credit card

I picked this card for my first credit card for no real reason except that my parents use this company, but by sheer luck, it turned out to be a very good bet. Their APR has stayed pretty low (9%) the whole time I've had this card, which has been several years. They happily change credit limit based on your requests if you are a good and regular customer who keeps up with payments. There are no scary sudden changes, communication is brilliant and the website is really helpful and easy to use. Also I'm a fan of the occasional offers they extend to regular customers as well as to try and attract new ones -- every so often you will get a balance transfer or money transfer offer. I'm very happy with this card. Reviewed on: 9th August 2015

better than expected card offer for an unplanned purchase

We were offered a barclay card for financing a significant unplanned purchase. The approval process was quick, the lending was better than expected, and so far all of the contact we have had (mostly online) has been easy and painless. I would recommend this company, even though I had to experience with them or knowledge about them before September of 2014. I have been nothing but satisfied with this company to date. Reviewed on: 14th April 2015

one of the best credit cards i have

the interest rate is reasonable. I have signed up for paperless communication and i get regular emails with my information and offers Reviewed on: 9th April 2015

Innovative

I feel that Barclaycard push the boundaries with their innovative products. I really like the PayTag feature which means I can pay for purchases with a sticker on my phone...pretty cool stuff! Reviewed on: 21st February 2015

Exceptional Service

I'm not really a demanding customer, but this card has been really good for me. In my opinion the customer service levels are second to none! Reviewed on: 16th February 2015

very helpful customer service team

Having got an incredibly good interest free period with Barclaycard, I joined their online site to manage my account. Being a bit ditsy a few day later I managed to lock myself out of my account for entering my info wrong too many times. After 20minutes on hold to their customer service team I decided to vent my anger in twitter. Within 5 minutes I had a reply and from An apologetic Barclaycard and a set time when they would call me. They called at the specified time and we're very polite, friendly and helpful. Very happy compared to the service I've had from other banks customer service team. Website is also very well designed. Reviewed on: 27th January 2015

The Human Touch!

I have a Barclay's Platinum Card, also a Master Card. I've always tried to pay the full amounts off every month, and on time. In September, my mother died. I was in pieces for a few weeks, sorting everything out, contacting relatives I hadn't spoken to in years - paying my credit card bill was the last thing on my mind. By the time I remembered, I'd missed the payment date (on both cards) and, obviously, incurred a late payment charge. I was so mortified that I contacted Barclays to explain why this had happened - and Barclays waived BOTH the late payment charges! I was surprised and touched at this - it just goes to show that banks can be human, after all. So well done, Barclays. Reviewed on: 27th January 2015

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Clarity credit card
from Halifax 4.14 from 261 reviews
Credit card
from Zable 4.94 from 49742 reviews
Classic Credit Card
from Bank of Ireland 2.41 from 5 reviews

Want to see more from Barclaycard?

Platinum Visa Business Credit Card
from Barclaycard 4.54 from 13 reviews
IHG Reward Club
from Barclaycard 4.21 from 7 reviews
Hilton Honors Credit Card
from Barclaycard 4.17 from 11 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub