Smart Money People Logo

Barclays: Current Account reviews

4.45
Based on 4,824 reviews, last reviewed 9th Feb 2025
50% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025
Irita 's avatar
Irita

Latest lowest rating:

1

After over 20 years banking with them I was debanked... After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage,... Read more Reviewed on: 9th February 2025
Martin L's avatar
Martin L

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4824)

Review of the Barclays, Current Account:

Decent enough bank

4
I've been with them a long time and have found my account easy to use & access whenever I need to. There are no benefits along with my account though as well as no overdraft which makes it difficult to beat other account providers Reviewed on: 24th August 2024

A lot of fraud and scam, lost your money easily

1
Barclays is easy to be hacked, lost money and bank never help out. Stay away with Barclays Reviewed on: 29th March 2023

Amazing

5
When my mum passed away they couldn't of been better .Despite my problems they bent over backwards to make my experience easier and helped me a great deal .I would strongly recommend them to anyone who is thinking of opening a new account. Reviewed on: 28th March 2023

I miss barclays

5
I used to bank with Barclays for years until I recently switched to First Direct due to their current switching programme. I miss Barclays and will be coming back for sure some point in the future Reviewed on: 25th March 2023

Good app

5
Very user friendly app. No hustle, no millions of passwords Reviewed on: 24th March 2023

Bad in every respect

1
Business account, they got rid of personal bankers, who organized things for you. We now have a phone line that is never answered by staff who don’t have a clue about my business Mortgage, had to repeatedly explain that what they were telling me re my mortgage was wrong. Put in a complaint, the complaints person said I was wrong. The next day I phone to pay off my mortgage and close the account because I was so annoyed, to be told that I was correct and the previous Barclays staff were wrong. I closed my account anyway. Just rubbish Reviewed on: 24th March 2023

Great bank - over 10 years with them and counting

5
Have always had a great service from Barclays either at a branch, on the app or over the phone. Would recommend quite confidently Reviewed on: 23rd March 2023

good but stale

3
this used to be a great account, they need to improve. The features all work and are all there but its old infrastructure and needs a referesh, the app is good though Reviewed on: 23rd March 2023

The best "High Street" Bank for customer service

5
Simply put, I've banked with Barclays for over 20 years and had to talk to a Real Human Being on a number of occasions, either in person at a branch, on the phone, or via the app, and have yet to have a bad experience with them at all. I can honestly say most of my friends had bad experiences with other high street banks' customer service, and thankful I'm in the minority Reviewed on: 22nd March 2023

Best app available

4
Easy to bank with and the app is the best i've seen Reviewed on: 22nd March 2023

Everything Is Easy

5
I've had my current account with Barclays for more than a decade and, since they introduced their App, I've hardly ever been in a Branch. I can do pretty much everything via the App and see/operate (nearly) all my accounts - simple needs simply done. Reviewed on: 21st March 2023

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Barclays has a range of products available. Check the ratings of each product to find the right one for you. View all products