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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4876 reviews)

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4.48

Based on 4,876 reviews, last reviewed 5th Sep 2025

92% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Best barclays Hi, I’m a customer of Barclays Bank, provides good services and i want to be it’s customer for long Reviewed on: 27th June 2025

Latest lowest rating:

1

Still No Access to My Own Money Barclays Actively... Still No Access to My Own Money – Barclays Actively Blocking Me This is a follow-up to my previous review, and shockingly, the situation has only got... Read more Reviewed on: 5th September 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4876)

Incompetent, Incapable and Inefficient

Our mortgage application was declined because apparently they 'could not verify the information' we provided. I have been a loyal customer of Barclays Bank for many years now since my adolescence, and I expected more from my trusted financial institution. As teachers in the public sector, my husband and I have always been employed and we have never been out of work. We are in a sector that recognises us as professionals and teaching is renowned to be a very stable career compared to many high paying jobs. Both our credit scores are excellent; we have always paid our mortgage on time, have cleared our debts, paid all our bills on time and despite this, our application was declined. Barclays gave us four days to obtain a P60. We had to retrieve a P60 from the previous employer, which took a long time to be sent. As an alternative and suggested by the government website, we took a screenshot of all the necessary details from our Government Gateway. We provided all the other necessary documents and information to support our application. We have always trusted Barclays Bank, but this recent experience has left us feeling let down, disappointed and frustrated. Their decline led us to miss our opportunity of a lower mortgage rate with our current lenders which had increased again and with only two weeks until the end of our mortgage, we ended staying with our lender at a much higher rate. I spoke to Barclays Complaints several times going back and forths. The Auditors obviously could not be bothered to read the information I had passed onto the complaints team and kept referring back to their very first vague email informing our broker that we were declined because 'partner 2 does not have a good track record of income'. This does not explain specifically why we were declined. After some back and forths, they told Complaints to inform us that 'information would not be verified' which does not match what they initially said. What information? They couldn't even tell us which information and told us to go to the financial ombudsman. You'd think being a teacher in the most stable sector for 15 years, information would easily be verified. Apparently not according to them. A pathetic financial institute with a team of terrible Auditors. I'd strongly recommend that you avoid banking with them. Reviewed on: 30th June 2023

Customer service

The customer service is OK, but the bank is no longer on the higher Street and this have an impact elderly and people who struggle with online technicalities Reviewed on: 26th June 2023

Worst bank,avoid

Very bad,avoid ,they not tell you nothing about what they doing Reviewed on: 22nd June 2023

rainy day

the rainy day savings account was easy to set up and it has an amazing interest rate Reviewed on: 18th June 2023

Banking

Easy to follow banking services online. Reviewed on: 16th June 2023

Pretty good

Pretty average but no issues with accounts. Online banking app is very good Reviewed on: 16th June 2023

Simple account

I have the standard account with blue rewards added on for the savings account rate. No issues Reviewed on: 11th June 2023

Very helpful

Really professional and very understanding Reviewed on: 2nd June 2023

Reliable & Trustworth

I have had a current account with barclays for over ten years now and it has always been a hassle free experience. Any time I have contacted customer service they have been happy to help and solved any issue in good time. Reviewed on: 1st June 2023

Reliable service, no issues

Never had any problems with management of my accounts, using the app, or communicating with customer service representatives. I have confidence in using their services and would be happy to recommend to others. Reviewed on: 1st June 2023

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