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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

I love barclays so much

I love barclays ,the best in United Kingdom Reviewed on: 15th March 2024

They need to stop closing branches and improve their...

They need to stop closing branches and improve their call time Reviewed on: 15th March 2024

Very helpful in branches in person.

Very helpful in branches in person. Will take time where my Asperger's disability leaves me less able to complete online forms. Reviewed on: 15th March 2024

I've always been happy with my Barclays current account

I've always had my current account with Barclays and always been very happy with it. I use the app on a daily basis, and find it easy to use with good functionality. If I've had to seek help for anything, I've always managed to get things resolved. Reviewed on: 15th March 2024

Excellent service ,excellent banking

Excellent service ,excellent banking Reviewed on: 13th March 2024

The app is missing some fundamental features for exa...

The app is missing some fundamental features for example I have a loan but the only way I can add, edit, or amend for example the direct debit details is to call them… what’s the point of having this in the app if I can manage it through the app. Reviewed on: 12th March 2024

Awful as they've closed all of my local branches.

Awful as they've closed all of my local branches. Reviewed on: 5th March 2024

They are really helpful and supportive

They are really helpful and listen to your problems Reviewed on: 4th March 2024

It is a nightmare to get in contact with them

It is a nightmare to get in contact with them Reviewed on: 29th February 2024

I wish it could be no stars!

About 4 months ago, I switched to a Barclays account to get a switch incentive. Boy, do I wish I had never bothered! Without warning they closed my account and dropped me right in it with my direct debits. They also have some of my money, all be it only a small amount, but the hoops I am having to jum,p through to get £29 back is unbelievable! So far three visit to the branch and I still haven't been able to get it. I can only assume that they decided they weren't going to make any money out of me, so have closed my account until anti-fraud rules, as no one can or will tell me why it was closed. I have been treated in the most disgusting fashion, like I've done something wrong. Reviewed on: 29th February 2024

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