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Barclays: Current Account reviews

Name: Current Account
Rating: 4.59 (4823 reviews)

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4.45

Based on 4,823 reviews, last reviewed 17th Jan 2025

50% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Great customer service will share my experience Great customer service will share my experience Reviewed on: 17th January 2025

Latest lowest rating:

1

Shocked and disappointed I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not over... Read more Reviewed on: 13th December 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4823)

Review of the Barclays, Current Account:

It's very good service

It's very good service it's very good service Reviewed on: 7th December 2018

Inaccurate, incontactable and full of errors

It's almost impossible to open a bank account with this company. I received an error code when signing up and the phone number the app gave me put me through to Brittany Ferries who said they had received lots of these calls! How can you trust a company with your money when they can't get the important details right. The support chat in the app constantly crashes before you can type a message. Terrible bank. Reviewed on: 16th March 2023

They have ATMs available

Quality of branches and ATMs available and working so you have physical access to your money. Reviewed on: 16th March 2023

Excellent app and online interface.

It is easy to move money and pay bills. Excellent access to info on my spending. Only paying in cheques on the app does not work well Reviewed on: 16th March 2023

Just useless

Terrible experience with the platinum credit card. Avoid it at all cost to not incur in some really bad experience as happened to me. I needed to purchase something and for two days in a row the bank frozen my CC saying it was for a security reason. Payments in any way were not going through, by app, apple wallet or using it with the pin. I needed to call customer service all the times, a waste of time. Really awkward situations. On top of that, my CC keeps disappearing from the app, so you need to keep on calling them to hear the same music all the times. Ridiculous! Something to take into account for future... Reviewed on: 16th March 2023

Rubbish bank

Customer service is rubbish, spent hours awaiting for my call to be taken, let alone dealt with. Reviewed on: 16th March 2023

Great bank

Great bank. Had no issues. App is easy to use. Just wish you could split finances into more pots like some new online competitors do. Reviewed on: 15th March 2023

Ok

Being a long term customer for many years feel like i am being treated for granted Reviewed on: 13th March 2023

Greedy bank

Typical capitalist bank, invest in fossil fuels and no care for the planet. Also, they don't pass on higher interest rates to savers... just making a profit off the backs of customers Reviewed on: 13th March 2023

Bad

Not worth the time or effort at all Reviewed on: 13th March 2023

Fast and easy

The bank customer service is not as great as other banks Reviewed on: 13th March 2023

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