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Barclays: Current account reviews

4.32
Based on 4,961 reviews, last reviewed 9th Jul 2026
84% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026
Helen's avatar
Helen

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Overall A Good Experience

4
Whilst the rates aren’t the best and branch closures are inconvenient, Barclays has decent customer service and the app is easy to use. Reviewed on: 5th February 2024

Many years with them ok

5
Had the account for many years, everything was fine except the interest rates for the deposits which are low. Reviewed on: 31st January 2024

Most insane and unfriendly bank

1
Barclays have let me down badly while I am abroad. Replaced my card without notifying me. Now stuck over 880 miles from home. Barclays error but note MY fault. Useless custer service who hide behind the phone wires.My advice, do NOT use Barclays, bank with them at your peril. Not even the CEO cares. 78 years, Heart and Cancer care patient, expectations d to walk home. Fly back to collect my car, what Wally's Reviewed on: 29th January 2024

Good bank

5
Provided an app and online service with digital statements Reviewed on: 27th January 2024

By far the worst bank in the UK.

1
By far the worst bank in the UK. Go somewhere else not worth the effort Reviewed on: 26th January 2024

This is the worst bank in UK

1
This is the worst bank in UK Reviewed on: 20th January 2024

Excellent app and website.

5
Excellent app and website. Security good. Reviewed on: 15th January 2024

Very poor and uneducated

1
Do NOT open an account with these MORONS. I've disputed transactions but they are making things awkward to get my money back. They do NOT put their customers first. And your money is not at all safe. They are corrupted Reviewed on: 12th January 2024

I've banked with Barclays for more than 30 years and...

5
I've banked with Barclays for more than 30 years and have to say that I find their app and service spot on. Reviewed on: 3rd January 2024

Awful!!

1
Thanks for your review! Barclays Add photo Your review is pending.Read more Donna 33 reviews GB Awful Awful! Banked with Barclays for 20 years. Up until recently this was one of the best banks. Now, they employ rude agents and couldn't care less about their customers. Today I rang 3 times and spent over 3 hours on the phone trying to resolve an error that they caused. The first guy was rude and couldnt care less, the second lady hung up on me after 20 minutes of explaining the issue and the third call was over 90 minutes long and it was like talking to a brick wall! They refused to raise a complaint, as they do not believe it was their fault. Point blank refused to escalate it for investigation. As a result I am overdrawn, stressed and currently.looking to move all our accounts to another bank. What has happened Barclays? Reviewed on: 28th December 2023

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