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Barclays: Current account reviews

4.31
Based on 4,963 reviews, last reviewed 11th Sep 2026
88% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026
Yvonne Wills's avatar
Yvonne Wills

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026
Kirshaw's avatar
Kirshaw

About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Really shockingly bad poor customer service.

1
Really shockingly bad poor customer service. Advisers are unprofessional. Customer Service is useless. Reviewed on: 15th February 2024

Customer service very good

5
I’ve been with Barclays for almost twenty years. They’ve always been very helpful and friendly. I found the overdraft facility very useful. Reviewed on: 15th February 2024

Terrible deterioration of service over the years.

1
Terrible deterioration of service over the years. Branches shutting and you are not welcome in a bank anymore. Reviewed on: 15th February 2024

rainy day

5
rainy day saver is such a good interest rate Reviewed on: 15th February 2024

Wife's account no problems Just online sometimes slow

5
Wife's account no problems Just online sometimes slow Reviewed on: 15th February 2024

Shut branches, slow to put up interest rates.

1
Shut branches, slow to put up interest rates. Dire customer service on the phone. Rubbish app. Reviewed on: 15th February 2024

Relatively okay banking provider

3
Relatively okay banking provider Reviewed on: 15th February 2024

Value from Travel and Tech Packs

5
Value from Travel and Tech Packs Reviewed on: 15th February 2024

Great service that I can always rely on.

5
Great service that I can always rely on. I've always felt like I'm in safe hands and have a good range of other products at my disposal with Barclays. Reviewed on: 15th February 2024

Good customer service and very helpful

4
Good customer service and very helpful Reviewed on: 15th February 2024

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