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Barclays: Current account reviews

Name: Current account
Rating: 4.58 (4869 reviews)

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4.45

Based on 4,869 reviews, last reviewed 17th Apr 2025

1200% increase in 5 star reviews

in the past 90 days

800% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Barclays my hard card I’m so happy to use every day this . It’s safety to paid online and to make transfer or everything else. Reviewed on: 16th April 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current account reviews (4869)

Review of the Barclays, Current account:

Over use of Call Centre Staff in India

Big improvement in mobile and Internet app, which are very good. My main irritation is over use of support staff based in India, often with poor language skills and lack of training. Charges can be high too. Not a bank that I have confidence in and I always feel that the customer is very much at the bottom of the list. Reviewed on: 19th January 2018

They always answered the phone within 5 minutes.

They always answered the phone within 5 minutes. The app is also excellent. Reviewed on: 14th March 2025

Overall good

Barclays could improve the app layout. Reviewed on: 12th March 2025

A great , reliable service

Been with them for 30 years and have never let me down . Great customer services - easy to contact and really feel that they look after me . Have contacted me when they thought there was suspicious spending on my account and I love their live chat facility Reviewed on: 10th March 2025

Barclays Mobile Banking App

I have been using the mobil banking app for a few years with Barclays, easy to use and transfer money, see your account expenses and all outgoings etc. transfer between accounts and general use of the app is easily done, and secure. Reviewed on: 7th March 2025

Excellent customer service.

Excellent customer service. When my bank card was stolen and used fraudulently, they give me my money back and then went above and beyond to help me Reviewed on: 6th March 2025

Been with them a long time, app is useful and works...

Been with them a long time, app is useful and works well, they call fast if they suspect your card is being used by someone else Reviewed on: 1st March 2025

great product

easy to use stress free just works well Reviewed on: 1st March 2025

Return of barclaysafe wallet

My barclaysafe wallet was due to be returned to me last August after barclays said the service was no longer available. I have only just received the pouch after untold phone calls, messages and complaints. Reviewed on: 1st March 2025

Online Banking 2nd to none, high levels of security,...

Online Banking 2nd to none, high levels of security, host of features and reliable. Reviewed on: 28th February 2025

Online banking when it works.

Another bank pushing hard for online use and the platform doesn’t work properly very fortunately I didn’t need to use it at the time when it all went wrong recently so I was lucky I was concerned about it. Reviewed on: 28th February 2025

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