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Barclays: Current Account reviews

Name: Current Account
Rating: 4.58 (4862 reviews)

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4.46

Based on 4,862 reviews, last reviewed 2nd Apr 2025

2700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

They have stood by me through thick and thin. They have stood by me through thick and thin. Reviewed on: 2nd April 2025

Latest lowest rating:

1

Outdated and ineffective It took 15 months of forms, calls, branch visits and finally legal intervention to retreive funds which Barclays had held on to after coding a "dorman... Read more Reviewed on: 2nd April 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4862)

Review of the Barclays, Current Account:

Over use of Call Centre Staff in India

Big improvement in mobile and Internet app, which are very good. My main irritation is over use of support staff based in India, often with poor language skills and lack of training. Charges can be high too. Not a bank that I have confidence in and I always feel that the customer is very much at the bottom of the list. Reviewed on: 19th January 2018

They have stood by me through thick and thin.

They have stood by me through thick and thin. Reviewed on: 2nd April 2025

Best Bank and banking app.

Best Bank and banking app. Works well, rarely fails. Reviewed on: 2nd April 2025

I was having problems with an ex's debts and needed...

I was having problems with an ex's debts and needed to shut down my old bank account and transfer everything to Barclays. They took me on even though they knew i was in debt and did everything for me. I was never made to feel awkward or embarrassed. Reviewed on: 2nd April 2025

Always Helpful

Have always been able to help and always been courteous Reviewed on: 2nd April 2025

Outdated and ineffective

It took 15 months of forms, calls, branch visits and finally legal intervention to retreive funds which Barclays had held on to after coding a "dormant" account. My family and I were thwarted at every turn by poor communication, ill trained staff, teams buried within the bowels of the bank's centralised structure and just plain apathy or hostility from frontine staff at branches. A truly sick and ineffective relic of an institution. Reviewed on: 2nd April 2025

Very user friendly banking app , can do almost every...

Very user friendly banking app , can do almost everything in it. Helpful staff in my local branch Reviewed on: 2nd April 2025

Barclays customer for 59 years & love their security..

Been using Barclays for nearly 60 years had their ups & downs but I continue because I believe their banking security keeps up with the times... Reviewed on: 2nd April 2025

Poor interest rates on savings accounts; no interes...

Poor interest rates on savings accounts; no interest on current accounts Reviewed on: 2nd April 2025

Helpfull.

Always helpful when needed. Very helpfull when required. Reviewed on: 2nd April 2025

This was my first bank account as a child and I’ve s...

This was my first bank account as a child and I’ve stuck to it ever since. Hassle free Reviewed on: 29th March 2025

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