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Bath Building Society: Savings reviews

4.65
Based on 1,828 reviews, last reviewed 28th Nov 2024
570% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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12%
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2%
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2%
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1%

Latest highest rating:

5

I use Wood street branch as it is local and easy to... I use Wood street branch as it is local and easy to deal with human beings face to face, rather than being forced to deal with everything online. Reviewed on: 28th November 2024
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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024
Tania F's avatar
Tania F

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

I’ve had savings accounts with Bath Building society...

5
I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024
Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

patient and informative.

5
patient and informative. Great service this morning Reviewed on: 31st May 2024
Reply from Bath Building Society Thank you for your feedback - I will pass this back over to the team. Charlotte Tillen, Savings Services Manager Response date: 4th June 2024
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Bath Building Society

In branch service review

4
It is local, a passbook account, talking available face-to-face, all good. Reviewed on: 30th May 2024
Reply from Bath Building Society Thank you for your feedback - I will pass this back over to the team. Charlotte Tillen, Savings Services Manager Response date: 4th June 2024
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Bath Building Society

In branch service review

5
I like being able to visit office and meet and discuss requirements with them, i.e. meet a real human person (in person). Reviewed on: 30th May 2024
Reply from Bath Building Society Thank you for your feedback - I will pass this back over to the team. Charlotte Tillen, Savings Services Manager Response date: 4th June 2024
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Bath Building Society

In branch service review

5
Satisfied with all savings information available online. Reviewed on: 30th May 2024
Reply from Bath Building Society Thank you for your feedback - I will pass this back over to the team. Charlotte Tillen, Savings Services Manager Response date: 4th June 2024
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Bath Building Society

In branch service review

5
Started first savings account at age 15 at the Bath Green Park. Reviewed on: 28th May 2024
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
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Bath Building Society

In branch service review

4
Attracted by interest rate on offer. But when I asked for an application form there was some reluctance to send me one, "print off from website". I have never known a BS reluctant to send a form. Gave my address and when form arrived it was tricky to read as it bore my next door neighbour's address, not mine, including his house number. Reviewed on: 28th May 2024
Reply from Bath Building Society Thank you for your feedback and sorry to hear you had issues obtaining an application form. Please could you call us or visit a branch to ensure we have the correct address for yourself so this issue doesn't happen again. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
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Bath Building Society

In branch service review

5
The phone is answered by a real person and not AI, a service that drives me mad. Good savings products. Reviewed on: 28th May 2024
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
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Bath Building Society

In branch service review

5
I really like being able to go to a local branch. The staff are always lovely and very helpful. Thank you! I also like having a passbook - this system works well for me. Opening the ISA was easy and was dealt with most efficiently. Reviewed on: 28th May 2024

In branch service review

5
Very positive and excellent knowledge of product. Reviewed on: 28th May 2024

In branch service review

5
Very friendly staff, and knowledge of savings accounts. Reviewed on: 20th May 2024

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