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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1829 reviews)

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4.65

Based on 1,829 reviews, last reviewed 3rd Dec 2024

570% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

4

Local Branch in home town. Local Branch in home town. Friendly staff. Bit heavy on the paper work and neither passbook or letter mention the interest rate or expiry date. Reviewed on: 3rd December 2024

Verified source

Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (1829)

In branch service review

My first encounter, you appear very efficient and I couldn't ask for more. Reviewed on: 20th May 2024

In branch service review

Excellent service, everything very well explained over the phone. Reviewed on: 20th May 2024

In branch service review

Excellent service - if your accounts could be opened online via the internet, the service would be quicker and cheaper - no postage required. However, having said this, your telephone and postal services are great. Reviewed on: 20th May 2024

In branch service review

I liked the fact I could telephone for an application form and deal with my investment by post rather than online as so many institutions now require. The telephone was answered quickly and the form arrived with 2 days and the investment completed with a week. I found the whole experience very easy and efficient. Reviewed on: 20th May 2024

All staff were extremely helpful

All staff were extremely helpful Reviewed on: 20th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager. Response date: 30th May 2024

In branch service review

Competitive interest rates led me to opening an account with you, but I did expect more information from you (such as your T&Cs and how to operate the account) in a welcome pack. Information viewed online suggested this account was not passbook based yet one has been suppplied. Reviewed on: 17th May 2024

In branch service review

A mutual, good interest rates and excellent staff. Reviewed on: 15th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

In branch service review

Good interest rates. Building Society is a mutual. Helpful, pleasant staff. Reviewed on: 15th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

Excellent response, timely and efficient

Excellent response, timely and efficient Reviewed on: 15th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

In branch service review

Helpful, polite and efficient staff. Reviewed on: 13th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

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Bath Building Society: Savings reviews

570% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (1829)

In branch service review

In branch service review

In branch service review

In branch service review

All staff were extremely helpful

In branch service review

In branch service review

In branch service review

Excellent response, timely and efficient

In branch service review

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