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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.65 (232 reviews)

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4.65

Based on 232 reviews, last reviewed 11th Apr 2024

68% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Fast response and friendly service. Fast response and friendly service. Reviewed on: 11th April 2024

Latest lowest rating:

1

Shambles Opened an ISA in mid-February. Never received any confirmations or references that the account had been opened. Received an email addressed to another... Read more Reviewed on: 6th March 2024

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About the Savings

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Harpenden Building Society Savings reviews (232)

Fast response and friendly service.

Fast response and friendly service. Reviewed on: 11th April 2024

Reply from Harpenden Building Society Hi Philip, Thanks for your feedback, it is really appreciated. We're glad that you are pleased with our service. Kind regards, Jon Sweeting Commercial Manager Response date: 12th April 2024

Very thorough and diligent.

Very thorough and diligent. HBS offers good products with a great customer focused culture compared to big banks. Could be modernised slightly, still sending me letters when it could easily be digital but doesn't hinder the service. Reviewed on: 6th April 2024

Reply from Harpenden Building Society Hi Wong, Thank you for your feedback, it is really appreciated. I can absolutely understand where you are coming from and it is on our road map to improve, but not hinder the service we offer our members. Thank you once again. Jon Sweeting Commercial Manager Response date: 9th April 2024

HBS needs 1 yr fixed rate bonds

HBS needs 1 yr fixed rate bonds Reviewed on: 26th March 2024

Reply from Harpenden Building Society Hi Anthony, Thanks for your feedback. We might have something up our sleeve in the near future, so please sign up for our members newsletter on our website so we can keep you informed of new products. Kind regards, Jon Sweeting Commercial Manager Response date: 27th March 2024

Very helpful when trying to activate my account

Very helpful when trying to activate my account Reviewed on: 25th March 2024

Reply from Harpenden Building Society Hi Andrew, Thank you for your feedback- this is great to read. Kind regards, Jon Sweeting Commercial Manager Response date: 26th March 2024

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