Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1896 reviews)

View other Bath Building Society products

4.64

Based on 1,896 reviews, last reviewed 28th Feb 2025

61% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

I have had a few issues with the online platform but... I have had a few issues with the online platform but they seem to have been sorted out & the customer service team are always very helpful Reviewed on: 28th February 2025

Latest lowest rating:

1

Wood Street branch have rude ladies working for them! Wood Street branch have rude ladies working for them! Reviewed on: 24th February 2025

Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (1896)

Friendly service which feels very personal.

Friendly service which feels very personal. It’s always possible to speak to someone over the telephone without going through an automated system, which is so refreshing. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you very much. You will always speaking to one of our savings team when you contact us via phone, never an automated system. We look forward to continuing to serve you! Sam Dorrington, Branches manager Response date: 18th September 2024

The on-line service is excellent

The on-line service is excellent Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, we are glad you have a had a positive experience, and hope you have many more with ourselves. Sam Dorrington, Branches Manager Response date: 18th September 2024

Nothing at all to write about here

Nothing at all to write about here Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, we are always here via telephone or branch if you wish to contact us. Thanks. Sam Dorrington, Branches Manager. Response date: 18th September 2024

Always friendly and helpful staff in both Bath offices.

Always friendly and helpful staff in both Bath offices. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team. Sam Dorrington, Branches Manager Response date: 18th September 2024

Very easy to use on line app

Very friendly and efficient staff with an easy to use on line app a good selection of saving accounts Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, I am glad you've had a positive experience. We look forward to helping you however we can. Sam Dorrington, Branches manager Response date: 18th September 2024

I had to do a withdrawal and it went without stress...

I had to do a withdrawal and it went without stress or issue - Many thanks Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the team. Sam Dorrington, Branches Manager Response date: 18th September 2024

The Local Done Good

Always there for me. A local Financial Company, who provide a professional, personal service. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, and we will continue to serve you however required. Sam Dorrington, Branches manager Response date: 18th September 2024

They have always explained options, they are patien...

They have always explained options, they are patient and friendly and kind, they listen to people even for a little chat. They always try to explain any problems we experience. I recently opened a cash isa, I didn't think I could on my income, the staff walked me through my options and explained anything I struggled to understand. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you very much for the feedback, we are always willing to help or explain any queries you have. Just pop in like always! Sam Dorrington, Branches Manager Response date: 18th September 2024

Speaking to real people.

Always easy to speak to a real person and they always try and help. The seem happy to go that bit extra to sort a problem out. Reviewed on: 13th September 2024

Reply from Bath Building Society We always strive to give the best service possible, and I am glad you have experienced this. Thank you. Sam Dorrington, Branches Manager Response date: 18th September 2024

Moorland Road, Bath team are the best!!

Moorland Road provide friendly and helpful service. Great team and lovely place to visit. Reviewed on: 13th September 2024

Reply from Bath Building Society Thank you for the positive feedback, I will pass it onto the branch team in Moorland Road. Sam Dorrington, Branches Manager Response date: 18th September 2024

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from London Mutual Credit Union 4.82 from 236 reviews
Savings
from 1st Class Credit Union 5.00 from 16 reviews
Savings
from Ecology Building Society 4.91 from 564 reviews

There's still more to see!

Bath Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub