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Bath Building Society: Savings reviews

4.65
Based on 1,829 reviews, last reviewed 28th Nov 2024
690% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

I use Wood street branch as it is local and easy to... I use Wood street branch as it is local and easy to deal with human beings face to face, rather than being forced to deal with everything online. Reviewed on: 28th November 2024
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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024
Tania F's avatar
Tania F

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (1829)

Always very helpful and staff very cherful

5
Always very helpful and staff very cherful Reviewed on: 28th August 2024
Reply from Bath Building Society Thank you very much for your feedback. I will pass on your comments to the team. Sam Dorrington, Branches Manager Response date: 30th August 2024
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Bath Building Society

Friendly efficient service at bath wood street branch

5
Friendly efficient service at bath wood street branch Reviewed on: 28th August 2024
Reply from Bath Building Society Thank you so much for visiting Wood Street and I am glad you had a positive experience at Wood Street. We look forward to continuing to help you where we can. Sam Dorrington, Branches Manager Response date: 30th August 2024
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Bath Building Society

Always had good service Wien i come in

5
Always had good service Wien i come in Reviewed on: 28th August 2024
Reply from Bath Building Society I am glad that you have experienced great service from the team here, who always strive to go above and beyond! Sam Dorrington, Branches Manager Response date: 30th August 2024
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Bath Building Society

The service is always very good .

5
The service is always. Prompt and the staff are Pleasant and efficient. Reviewed on: 28th August 2024
Reply from Bath Building Society Thank you very much for your feedback, I will pass it on to the team here. Sam Dorrington, Branches Manager Response date: 30th August 2024
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Bath Building Society

Great service provided by Wood Street today!

5
Great service provided by Wood Street today! Always hippt to ser them Reviewed on: 28th August 2024
Reply from Bath Building Society I am glad you had a positive experience at our Wood Street Branch! We hope you continue to come in and visit our branches! Sam Dorrington, Branches Manager Response date: 30th August 2024
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Bath Building Society

Positive experience in Oldfield Branch. Always happy

5
Positive experience in Oldfield Branch. Always happy to help and friendly Reviewed on: 22nd August 2024
Reply from Bath Building Society Thank you for leaving a review regarding our Oldfield Park branch. I will pass on your comments to the team who always strive to create a positive atmosphere. Sam Dorrington, Branches Manager Response date: 30th August 2024
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Bath Building Society

Used BBS Trust account product.

5
Used BBS Trust account product. Clear instructions and protocol needed to set account up. Able to speak with someone if faqs on web site did not cover any questions needing clarification Reviewed on: 16th August 2024
Reply from Bath Building Society Thank you for your feedback regarding opening your Trust account. If you require any assistance operating your account in the future please do contact us on 01225 423271 or via our online chat at www.bathbuildingsociety.co.uk Response date: 19th August 2024
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Bath Building Society

In branch service review

5
All the staff are so friendly and very approachable and knowledgeable and very happy to explain. You have lovely staff. Reviewed on: 9th August 2024
Reply from Bath Building Society I will make sure to pass on the great feedback, thank you for continuing to visit our branches and transact with us. Our cashiers always strive to give the best service! Response date: 20th August 2024
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Bath Building Society

In branch service review

5
Very helpful, friendly staff who eplained clearly on different products. Reviewed on: 9th August 2024
Reply from Bath Building Society Thank you very much for your feedback, I will share this with the team this week! Response date: 20th August 2024
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Bath Building Society

In branch service review

5
As a POA, I have found it difficult to open accounts in other institutions, but this was easy. Reviewed on: 9th August 2024
Reply from Bath Building Society I am glad we were able to help with your POA, and the team made it as easy and accessible as possible. Response date: 20th August 2024
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Bath Building Society

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