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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1829 reviews)

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4.65

Based on 1,829 reviews, last reviewed 3rd Dec 2024

481% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

4

Local Branch in home town. Local Branch in home town. Friendly staff. Bit heavy on the paper work and neither passbook or letter mention the interest rate or expiry date. Reviewed on: 3rd December 2024

Verified source

Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

I’ve had savings accounts with Bath Building society...

I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

In branch service review

The level of customer service is great. Reviewed on: 9th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

In branch service review

Like the efficient way the savings account was opened and correspondence dealt with. Reviewed on: 9th May 2024

In branch service review

All good, like that someone answers the phone quickly and knows what they're talking about, are polite, friendly and helpful. Also, that things are done quickly and efficiently, even by post. Very importantly, no only internet managed! I don't do internet banking, so Bath and other building societies are great!. Reviewed on: 9th May 2024

Needs faster response as a lot is still postal based...

Needs faster response as a lot is still postal based it seems. Reviewed on: 9th May 2024

First class customer service.

Very impressed with prompt and efficient service on opening a savings account which offered an excellent rate of interest. Website is easy to navigate and informative. Phone calls are answered quickly. Reviewed on: 4th May 2024

Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 8th May 2024

In branch service review

Local (South West). Understanding and friendly. Competitive. Approachable. Reviewed on: 22nd April 2024

I opened a 16-25 account for my daughter.

I opened a 16-25 account for my daughter. The team were really helpful and it was very straightforward and the best %Apr on the market Reviewed on: 15th April 2024

Reply from Bath Building Society Thanks Debbie, good to hear you were able to open this account for your daughter, our Regular Saver accounts are a great way to start developing a savings habit. Thanks, Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

Friendly staff, very helpful and make you feel valued. Reviewed on: 15th April 2024

Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the branch teams. Charlotte Tillen, Savings Support Manger Response date: 8th May 2024

Fantastic friendly staff in branch

Fantastic friendly staff in branch able to articulate the details of differing products clearly and help make informed options. Reviewed on: 13th April 2024

Reply from Bath Building Society Thank you for your feedback, we really appreciate you taking the time to let us know how we are doing. The Branch team will be pleased to hear! Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

It's local and staff were very helpful. Reviewed on: 10th April 2024

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Bath Building Society: Savings reviews

481% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (1829)

I’ve had savings accounts with Bath Building society...

In branch service review

In branch service review

In branch service review

Needs faster response as a lot is still postal based...

First class customer service.

In branch service review

I opened a 16-25 account for my daughter.

In branch service review

Fantastic friendly staff in branch

In branch service review

Do you have a different Bath Building Society product?

There's still more to see!

Join Smart Money People

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