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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1829 reviews)

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4.65

Based on 1,829 reviews, last reviewed 28th Nov 2024

737% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

I use Wood street branch as it is local and easy to... I use Wood street branch as it is local and easy to deal with human beings face to face, rather than being forced to deal with everything online. Reviewed on: 28th November 2024

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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

I’ve had savings accounts with Bath Building society...

I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Promoting Mutuals By Better Rates

The saving rates need to be much better so people can see the value of a mutual organisation Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates in line with the Bank of England Base Rate, and always try to offer the best we can. Sam Dorrington, Branches Manager Response date: 22nd October 2024

very efficient on-boarding process

very efficient on-boarding process Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback, we are glad you didn't have any issues when onboarding with ourselves. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Good service

A postal account held for a number of years - good service, good interest rates and regular contact Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback. I am glad you are happy with the service we have provided you over the years. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Good customer services helpful and informative

Good customer services helpful and informative Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback. We are always happy to help however we can. Regards, Sam Dorrington, Branches Manager. Response date: 22nd October 2024

Efficient service.

When I have needed to make a transaction it has been straightforward. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the feedback. If you ever need assistance we are always happy to help. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Bibs the way to save..

I am a fixed rate saver and have always had a good rate on my savings…I also had my mortgage with them..they are also very good at giving out information to its customers. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for being a long term member with ourselves. We hope to continue to offer you the best service possible. Sam Dorrington, Branches Manager Response date: 22nd October 2024

It’s fine , nothing to complain about

It’s fine , nothing to complain about Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, I am glad you have not had any issues. If you ever need to contact us, we are always here to help. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Great Building Society

I've had an account with Bath Building Society since childhood and have never had any issues. New app and website makes it easier to access money. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, I am glad you have not had any issues so far, and look forward to helping you if you need anything! Sam Dorrington, Branches Manager Response date: 22nd October 2024

professional and friendly..

Always dealt with in a professional and friendly manner. Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you for your feedback, I will pass it onto the team! Sam Dorrington, Branches Manager Response date: 22nd October 2024

Lifetime ISA and I good customer support

I have lifetime ISA with BBS and overall I cannot complain! Honestly, it’s all been very good in terms of getting in touch with their team if there is a problem, or, just using their chat-bot which works really well. I’ve never had a problem with them, and on the one time I called them they were quick and really helpful. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, I am glad you have not had any issues when dealing with ourselves! We always strive to provide the best service, and hope to carry that on for the future! Sam Dorrington, Branches Manager Response date: 22nd October 2024

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