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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2370 reviews)

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4.73

Based on 2,370 reviews, last reviewed 20th Aug 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

All around great Building Society!

Good customer service, great bank accounts with some of the best interest i can find, app is easy to use and opening new accounts is wonderfully easy. Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your feedback. It is great to hear that you are satisfied with our rates, and are able to open your accounts with ease. Lauren - Customer Service Team Leader Response date: 20th February 2026

Saving with Bibs helped me buy a property

I have been able to save money in an instant ISA to enable me to buy a property. Whenever I go in to the branch the staff are always very friendly and welcoming Reviewed on: 17th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you have a positive experience when you visit our branches. Lauren - Customer Service Team Leader Response date: 20th February 2026

i find the customer service to be excellent, but wou...

i find the customer service to be excellent, but would prefer receive higher savings rates, and therefore be able to justify allocating a larger sum to the society. Reviewed on: 16th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you are happy with our customer service, we always like to make our members feel valued. I understand your comments about our savings rates. We review the rates we offer on a regular basis, and always try to offer competitive rates. If you would like to review the accounts you have with us, to discuss if another account type may offer higher interest rates, please call us on 01225 423271 and we will be happy to help! Lauren - Customer Service Team Leader Response date: 20th February 2026

Very impressive overall.

Attractive savings rates (I have a Child's ISA and several fixed term bonds). Very helpful, polite and efficient customer service when I telephoned the Society to inquire about payments into my son's ISA. Account opening process is also very efficient. Reviewed on: 14th February 2026

Reply from Bath Building Society Thank you for your feedback. I am pleased to hear you were able to open the account with ease. Lauren - Customer Service Team Leader Response date: 20th February 2026

A great local branch building society.

A great local branch building society. The staff are pleasant and helpful. The refurbished office has a lovely wall mural of Bath which is very uplifting. My main reason, though, for using Bath Building Society is its competitive savings rates. Reviewed on: 13th February 2026

Reply from Bath Building Society Thank you for your kind feedback. I am happy to hear you find our mural uplifting, and that you are happy with our savings rates. Lauren - Customer Service Team Leader Response date: 20th February 2026

Lauren in the Trust team was fantastic!

Lauren in the Trust team was very helpful and friendly Reviewed on: 13th February 2026

Reply from Bath Building Society Hi Lucy, Thank you for your feedback! I’m really glad to hear that Lauren from our Trust team made such a positive impression. She’ll be delighted to know her friendly and helpful support stood out. Chris Burns – Customer Service Officer Response date: 13th February 2026

Great help

Great help in making a complicated swap between accounts. Reviewed on: 13th February 2026

Reply from Bath Building Society Thank you for your feedback. I am glad we were able to support you in swapping your accounts. Lauren - Customer Service Team Leader Response date: 13th February 2026

Nothing to improve - was served by Ella, great service!

Nothing to improve - was served by Ella, great service! Reviewed on: 13th February 2026

Reply from Bath Building Society Thank you so much for the feedback, and I'm glad you had such a positive experience with Ella, I'll be sure to pass on your thanks to her. Sam Dorrington Branches Manager Response date: 13th February 2026

Very straightforward to deal with.

Very straightforward to deal with. Reviewed on: 12th February 2026

Reply from Bath Building Society Thank you for your comments. I am very pleased to hear you are able to manage your accounts with ease. Lauren - Customer Service Team Leader Response date: 13th February 2026

staff always helpful

staff always helpful - thais why i save with them, always give you time Reviewed on: 12th February 2026

Reply from Bath Building Society Thank you for your comments. I am pleased you find our staff helpful. Lauren - Customer Service Team Leader Response date: 12th February 2026

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