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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,092 reviews, last reviewed 12th Mar 2025
139500% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick, easy and helpful. Quick, easy and helpful. Pro-active in looking for better rates and even letting me know when they haven't improved. Reviewed on: 12th March 2025
Tom 's avatar
Tom

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2092)

Review of the Better.co.uk, Mortgage Broker:

Very friendly and helpful

5
Everyone has been very friendly with me. They are very patient. Reviewed on: 4th June 2024

Good service.

4
Good service. Took a few tries, but they got mema decent remortgage rate. Reviewed on: 3rd March 2025

Great communication with regular updates

5
Great communication, including regular updates on interest rates and offers with a personal touch. Reviewed on: 2nd March 2025

Helpful and supportive

4
I was provided with friendly service and advised on how to proceed with my mortgage. Reviewed on: 2nd March 2025

It was smooth and I didn’t have to worry too much ab...

4
It was smooth and I didn’t have to worry too much about it . Reviewed on: 2nd March 2025

Chantelle

5
More Professional than most agencies.Also customer focus Reviewed on: 2nd March 2025

Charlie was very helpful in providing me with all th...

5
Charlie was very helpful in providing me with all the information required to complete my first time buy process. Would definitely recommend. Reviewed on: 2nd March 2025

Life changing advice

5
Brilliant advice which turned out to be life changing Reviewed on: 2nd March 2025

Outstanding

5
Better worked hard in securing a great deal for me when I last renewed my mortgage. They obtained an improved rate with my exister lender that I didn't have access to myself, and they worked into the evening to get everything secured and tied up before the rates were due to change the following day. An exceptional service, and I have recommended their services to friends and family.. they've done an equally great job for others. I can't speak more highly of their customer service and willingness to look after you! Reviewed on: 2nd March 2025

As a first time buyer, I'm glad I went with Trussle!

5
I will preface this by saying that I had engaged with this company when they were known as Trussle. It was nice and easy to sign up and the directions and steps on what to do next were great! As a first time buyer, venturing into this new unknown was daunting to say the least, but my partner and I were put into the care of Priyanka Shah, who might as well have been an angel sent from the heavens. Any and all issues were handled by Priyanka promptly, and even when we had made mistakes with our application, and undoubtedly made her job harder, she handled it with a smile in her voice. If you get anyone half as good as Priyanka, you are well and truly in safe hands. I don't normally leave reviews for ANYTHING, but for this I had to make an exception. Reviewed on: 2nd March 2025

Smooth process dealing with company

5
Smooth process dealing with company Reviewed on: 2nd March 2025