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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2087 reviews)

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4.89

Based on 2,087 reviews, last reviewed 10th Mar 2025

139000% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Clarity of response At a time of financial uncertainty, Better were clear, concise and accurate with information and service Reviewed on: 10th March 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2087)

Review of the Better.co.uk, Mortgage Broker:

Brilliant communication and a very easy to use onlin...

Brilliant communication and a very easy to use online portal. I found the emails very useful, not too many, not too few, and the friendliness of the broker was great. Reviewed on: 21st May 2024

Took a long time but agent stuck with it and followe...

Took a long time but agent stuck with it and followed instructions Reviewed on: 1st March 2025

Excellent

Excellent experience with this company. Made the whole process very easy. Reviewed on: 1st March 2025

Straight forward and no hassle process

Straight forward and no hassle process Reviewed on: 1st March 2025

Very approachable and willing to help with any query.

Very approachable and willing to help with any query. Made understanding of my application easier. My contact was Scott Milburn and he is amazing. Reviewed on: 1st March 2025

Paolo was very helpful and honest about my options a...

Paolo was very helpful and honest about my options and the current state of the market Reviewed on: 1st March 2025

They took the stress out of remortgaging

I used Better.co.uk to remortgage and the customer service was excellent. I was kept informed every step of the process and my questions were answered promptly. I didn't have to chase anybody and I received excellent service. Highly recommended. Reviewed on: 1st March 2025

All around very happy with better.co.uk

Team were friendly and helpful throughout and kept us up to date at all times. Felt we got a good mortgage deal. The team at better was also very responsive to enquiries and even worked on weekends and during their holidays to keep the process going. Reviewed on: 1st March 2025

Great work

Smooth process with no problems. Great work. On time and efficient. Never has to chase for anything, they were always on it. Reviewed on: 1st March 2025

Easy process and above all fast.

Easy process and above all fast. Reviewed on: 1st March 2025

Excellent service

I have used Better twice - once for buying my first home, and then for remortgaging. Excellent service both times, and had particularly good support the first time around when a number of flats feel through! Reviewed on: 1st March 2025

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