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Bikesure: Motorbike reviews

Name: Motorbike
Rating: 1.23 (64 reviews)

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1.22

Based on 64 reviews, last reviewed 3rd Apr 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

3 star

2 star

93%

Latest highest rating:

5

Easy to use, value for money and helpful! Easy to use, value for money and helpful! Reviewed on: 24th August 2024

Latest lowest rating:

1

Bike sure is a broker driven by higher commission an... Bike sure is a broker driven by higher commission and there is no customer centricity which they claim to be. Charged me more than £100 on cancellatio... Read more Reviewed on: 3rd April 2025

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Bikesure Motorbike reviews (64)

Review of the Bikesure, Motorbike:

Steer well clear

Tried to accept quote took payment then I had a page come up there is a problem call us. Tried and gave up after 1/2 hour waiting. Then a couple of days and message your policy is about to cancel call us. Called and again no answer. No documentation or certificate 4 days later. Then after emailing told you can cancel but it's £35 and £30 surcharge ( pi$$ takers) still no documentation.......avoid Reviewed on: 2nd May 2024

Appalling service at Bikesure

Appalling service at BikeSure Appalling service at BikeSure - needed to cancel my sons policy as he was upgrading to a larger bike after passing his test and Bikesure not competitive on costs..cancelled the policy and then hit with £135.15 cancellation charge made up of a £35 cancellation fee, £43 .55 commission fee and £45 arrangement fee.interst as well..complaint made and will be forwarded to the financial ombudsmen - threats made of debt collection and additional adding of f... Reviewed on: 21st May 2024

Utter crooks, claimed a locked up wooden garage isnt...

Utter crooks, claimed a locked up wooden garage isnt a garage and asked for £56 extra to not cancel my insurance! Utter crooks, never use them! Reviewed on: 30th April 2024

SCUMBAGS just waiting for you to make a Mistake online.

SCUMBAGS just waiting for you to make a Mistake online....STAY AWAY...!!! Reviewed on: 8th February 2024

Avoid!!!

Total scammers! They lure you with low prices, then send you an email that you have put wrong information. When you contact them they will increase the premium 200%. They should be shut down immediately. Reviewed on: 16th January 2024

Extortionate cancellation fee.

Arranged insurance via a comparison web site. Got a message two days later to call them in order to ‘validate my insurance ‘. Apparently some of the information about the bike was incorrect after me inputting the registration on line therefore an extra £300 was needed to provide cover. I told them to cancel the policy and they charged me a £65 cancellation fee. This without any policy being brought into force until 1st February. Reviewed on: 8th January 2024

Avoid at all cost

ABSOLUT COWBOY OF A COMPANY. No policy documents sent, call after call....hassle after hassle, and after all the time wasting when I do not want their service, they charged my card cancellation fees. unbelievable! Reviewed on: 6th November 2023

Scammers

Took out a policy via a price comparison website, they then call me up the next day to “validate” the policy, ask a bunch of questions that were already answered via price comparison website and then add an extra 50% charge on top of the policy. Phone line got cut off and then a week later they cancel my policy and charge the £65 admin fee. DO NOT USE! Reviewed on: 2nd October 2023

DO NOT USE

Never use these people. We sold our bike in April. We had a month to month plan. Told them we had sold them. They stated they needed the documentation from DVLA to get a refund for the MONTHS we’ve continued paying, despite letting them know we sold it. Gave them documentation, they state they won’t accept it as it doesn’t have the chassis number on it but it has the reg. We’ve sent off the V5 previously to them which has the VIN and still this. What a nightmare and looking at t... Reviewed on: 25th September 2023

This company is horrendous avoid like the plague

Horrendous customer care will extort money off you after you have paid, they will charge you a lot of money for cancelling they do not Honor 14-day cooling of Period this company needs to be investigated by the police or ombudsman they are Crooks, they are scammers Reviewed on: 2nd September 2023

DO NOT USE THIS COMPANY

WARNING WARNING WARNING Do not get motorbike insurance with this company there customer service telephone team is terrible wasted 90 minutes on my time this morning contact ing them 3 times absolute shambles down there .Thay email me saying I lied to them about my details when I set up the insurance policy one day ago .about when I brought my motorbike 8 years ago I did not get the dates right and thay was going to cancel the policy because off this and thay want pictures of the... Reviewed on: 25th July 2023

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