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By Miles: Car Insurance reviews

4.90
Based on 12,695 reviews, last reviewed 20th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
Ab's avatar
Ab

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Car insurance BEST By Miles!

5
Staff have always been friendly, polite and helpful, and what a surprise on being out of lockdown, to do a trip over 220miles to find I only pay for the first 150miles! Excellent value. Reviewed on: 8th August 2021

Cheapest car insurance

5
I drive less compared to the average and spent a lot more on insurance in the past until I found By miles! Been with them for two years and signed up for the third! They have reduced my premium every year so far and I'm saving at least 40% compared to the next cheapest insurance on the market, which is great! To top it up I can now track how much I spent on every trip and can also find out where my car is.. fabulous! Reviewed on: 27th September 2022

TRACKER ALWAYS AUTO-DEACTIVATE.

2
AFTER PLUGGING MY TRACKER.BY MILES stated it became deactivcated.(car battery has run dead flat).Later, my car became irrecoverable(economically), due to victim of a hit & run. And i had to sell it for scrap value(1,600kg[steel]).From there, by miles be came cut off, did not reply to my written communications/notice(& their number does not answer). i am still trying to get By Miles, to get in touch with me. Ludovic DELANNOY 07940141969 Reviewed on: 27th September 2022

Alternative insurance

4
A great option for low mileage drivers Reviewed on: 27th September 2022

CONTINUING WITH BY MILES...FOR NOW

3
This seems a suitable way of insuring since will drive less than 1500miles per year and only in the local area here.However,I will make a comparison of what it has cost me at the end of the policy term.d.newis Reviewed on: 27th September 2022

Pay as you go its works ;)

5
Customer service is brilliant & guide you rightfully, thanks again BY Miles Reviewed on: 26th September 2022

ONE CALL ONE FOR ALL

5
No hassle straight to the point easy to understand Reviewed on: 26th September 2022

Insurance that makes sense

5
Very easy to understand and a policy that is not complicated. I am a customer for life Reviewed on: 26th September 2022

Would definitely recommend!

5
Cheaper than other quoted car insurance companies, easy to use app and great customer service! Reviewed on: 25th September 2022

Competitive price and Straight foward

4
Took this up during lock down, when I didn't drive much. Then auto renew quote seemed fair (actually a small reduction).. Reviewed on: 25th September 2022

Very good

5
Simple and easy to use and understand Reviewed on: 25th September 2022