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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

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4.90

Based on 12,694 reviews, last reviewed 14th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Best insurance saver

Easy to use app and best of all is cheap insurance for low mileage drivers Reviewed on: 23rd September 2022

Clear and transparent

Not only perfect for drivers who don't drive much, it's easy to manage, great schemes if you recommend friends and family and excellent customer service. The best car insurance company I've had in my 15 years of driving. Reviewed on: 23rd September 2022

A great way to insure

I have used. ByMiles for the past 3 years. It’s great to have such a fair and transparent way to ensure a vehicle. I have recommended to friends. Reviewed on: 23rd September 2022

I have never been satisfied when it comes to car insurance.

I'm a happy man that I'm not overcharged. I just pay for what I use Reviewed on: 23rd September 2022

My favourite and most convenient car insurance provider

As an occasional driver I really appreciate not being charged a normal average rate, this feels more right and in line with the time I spend on the road. I think they are a great company and always provide excellent service and feedback with no exclusions of the no claims bonus. I would have given top marks but the only thing holding it back is not being covered when driving another car which similarly is the only thing holding it back when recommending to others. Reviewed on: 23rd September 2022

Perfect service

Easy to use, saves me a lot of money and has additional functionally to check on the cars’ heath. Reviewed on: 23rd September 2022

Savings!

Real friendly customer service and great value for money! Reviewed on: 23rd September 2022

New and different

I like that I can communicate through the app. The responses are fast. I also like that a side effect of having the by miles box is I can track my car!! Love this. Reviewed on: 23rd September 2022

Best Insurance company

I have been with them for 3 years. Great customer service as well as the cheapest on the market Reviewed on: 23rd September 2022

Unbeatable insurance company!

Very friendly customer service, and the best for price overall by far when I came to my renewal! Reviewed on: 23rd September 2022

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