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By Miles: Car Insurance reviews

4.90
Based on 12,694 reviews, last reviewed 14th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best for value and Customer service level is top notch!

5
When lockdown hit I realised I was spending a fortune on insurance even though I wasn't able to go anywhere in my car. I looked at lots of different insurers and came across by Miles. It made sense that as I wasn't driving much that I should aim for an insurance that charged by the mile. It saved me a fortune. I now work from home full time so I decided to renew the insurance in the hope it would continue to save me money. When renewing I got a cheaper price per mile which made me feel valued as a customer. I do drive daily to different places so I can get my shopping, take my toddler out etc but it never works out more a month than your average pay monthly insurances. When we have been on extremely long journeys the miles are capped at £10 a day which means you don't have to worry about travelling to far on the miles. This makes a huge difference when travelling on hidalgo or trips to the zoo. I have had queries regarding different things during my time with bymiles and everytime the customer services have been amazing. They are friendly, polite and will do anything in their power to help. There is an app that you can download to track your miles, this has features on it that mean you can scan your car for any error codes, you can see exactly how much your insurance is at any time during the month and you can even put a destination in to check how much it would cost in miles and fuel before commencing on your journey. The app also includes all of your policy details and your previous bills. It is a very well thought out application is easy to use. I can not recommend this company more! Amazing all round. Reviewed on: 9th August 2022

Amazing

4
Amazing attention detail I love being with you guys, it started out hard but it now it’s good Reviewed on: 22nd September 2022

Great for low mileage users

5
At last a company that understands that some people do very little mileage, but have been penalised for years paying high premiums. Reviewed on: 22nd September 2022

Miles better and cheaper in comparison

5
The concept of buying insurance by the mile more than halved my insurance bill by comparison to other providers. So much so that, By Miles made it affordable for me to own a luxurious Jaguar. Reviewed on: 22nd September 2022

Best Insurance for everyone

5
I have piece of mind knowing I am insured and only have to pay when I drive. Having a policy where I have to only pay when I use my car encourages me to walk more and use public transportation more often and only use my car when absolutely necessary. This idea prologus the life of my car and reduces repair bills. Reviewed on: 22nd September 2022

Innovative Approach to Car Insurance

4
By Miles is innovative approach to car insurance. I am satisfied with the system. Reviewed on: 22nd September 2022

Best option for ocassional drivers

5
This insurance is perfect for occasional drivers. The amount of money is different every month depending on the mileage. And a big plus you always know the history of your driving. Reviewed on: 22nd September 2022

No nonsense PAYG car insurance

5
Saving a lot of money with Bymiles. Easy to setup with a really useful app to keep track of each journey. Will definitely use each year if the milage rates stay competitive and fair!! Reviewed on: 22nd September 2022

Great

5
Good and helpful No hassle and saves money Reviewed on: 22nd September 2022

One of the best insurance companies

5
Their price policy suits very well my needs as a low mileage driver and their staff is very friendly and helpful. The app is also very easy to use. Reviewed on: 22nd September 2022

Money saved

5
It is amazing how much I have saved over the year as it is over £1,000. Reviewed on: 22nd September 2022