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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
3430% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very accurate, you pay for what you have driven

5
Very accurate, you pay for what you have driven Reviewed on: 18th August 2025
P M's avatar
P M

My go to for car insurance.

5
My go to for car insurance. Love the business model which is fair and totally transparent. Reviewed on: 18th August 2025
Maggy Sainsbury's avatar
Maggy Sainsbury

Comes with a great app

5
Comes with a great app allowing me to view all the pay-by-mile costs Reviewed on: 18th August 2025
Tomasz Brek's avatar
Tomasz Brek

My annual mileage is low, using By Miles the cost i...

5
My annual mileage is low, using By Miles the cost is so much lower. If I end up driving more miles than I am covered for I simply pay by mile for my insurance Reviewed on: 18th August 2025
Frank G's avatar
Frank G

Very happy

5
Very satisfied with all aspects of my ByMiles Insrurance and breakdown cover. It was easy to contact customer service when needed, and I received prompt, clear information. I like the handy app and updates by email too, to stay on track with miles. Reviewed on: 18th August 2025
Angela M's avatar
Angela M

Drive less, pay less insurance!

5
Great to know I'm insured and paying less because of low mileage! Reviewed on: 18th August 2025
Liam D's avatar
Liam D

Highly recommended

5
This car insurance company is ideal for me as I don’t need to drive as much as I used to. I have saved so much money and I always know where I stand as each month I am sent a summary of miles used. At the end of my last insurance year I even received money back, much to my delight. Reviewed on: 18th August 2025
Maren P's avatar
Maren P

EXCELLENT

5
Excellent easy to use app money saving only pay for miles you drive Reviewed on: 18th August 2025
Kev T's avatar
Kev T

Great customer service

5
Always great communication with customer service, always very responsive and solution-focused. Reasonably priced. Excellent for low mileage drivers. Reviewed on: 18th August 2025
Eva R's avatar
Eva R

Affordable .

5
I’ve been using By Miles for 3 years now. Their quotes have been affordable for my low-mileage use. I’m very happy with their customer service so far. I haven’t had any accidents, so I can’t comment on claims handling. Reviewed on: 18th August 2025
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Saboo

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