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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

SIMPLY THE BEST

5
Been using by miles for a couple of years now and would recommend to anyone looking for a great company to deal with .no pressure phone calls or any pushy sales people. Frome getting quote to accepting was all so easy ,using the app to add extra miles is so convenient and easy . Also has a diagnostic checker on the app that is very useful . Simply the best company I've used +++++ Reviewed on: 18th August 2025
John g's avatar
John g

Best price by far.

5
Best price by far. This has saved me over £100 per year Reviewed on: 18th August 2025
William McAllister 's avatar
William McAllister

Great value for a retiree!

5
As I am retired I don't use my car as much as I used to, so paying for my insurance by the mileage is saving me a lot of money. Reviewed on: 18th August 2025
Marti N's avatar
Marti N

Review next year

5
Excellent service very professional lump friendly and helpful Reviewed on: 18th August 2025
Dean McCaffrey 's avatar
Dean McCaffrey

I am a low mileage driver circa 3.5k

5
I am a low mileage driver circa 3.5k miles per year. Recently had a driver removed the side and front of my car whilst parked. Called customer service claims and all was taken care of instantly , hire car and repairs arranged same day Reviewed on: 18th August 2025
David r's avatar
David r

Excellent customer service but prices have increased

5
Saved me a lot of money, though recently prices have gone up a lot. Customer service is excellent though. Reviewed on: 18th August 2025
PhilG's avatar
PhilG

Bymiles by far better.

5
The service offered has been perfection, the app is faultless and easy to use, the insurance price beat everyone else hands down, and the customer service had been second to none. Reviewed on: 18th August 2025
Dean A's avatar
Dean A

Great if you work from home

5
As I work from home, and work in sustainability/climate change, I try to limit my car usr as much as possible. Paying per mile helps me save money but also helps me limit the impact I have on the warming planet. Reviewed on: 18th August 2025
Will B's avatar
Will B

A policy that actually suits MY needs!

5
It's good to be able to pay per miles actually using the yearly miles allowance for me as I dont generally travel very far per week. I shouldn't have to pay the same as someone with an identical car who does thousands of miles per year. This policy suits my needs and life perfectly. An additional bonuse is the plug in, so I know how many miles I travel as well as the car clinic so I can access the car ECU from my phone to look at any faults and codes from indoors - if there are any... very happy with this policy Reviewed on: 18th August 2025
Tracey G's avatar
Tracey G

I enjoy the ease of using Bymiles.

5
I enjoy the ease of using Bymiles. It’s a very reasonable price Reviewed on: 18th August 2025
Lisa's avatar
Lisa

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