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By Miles: Car Insurance reviews

4.90
Based on 12,695 reviews, last reviewed 20th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
Ab's avatar
Ab

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Car insurance BEST By Miles!

5
Staff have always been friendly, polite and helpful, and what a surprise on being out of lockdown, to do a trip over 220miles to find I only pay for the first 150miles! Excellent value. Reviewed on: 8th August 2021

Cheap,affordable and efficient service!

5
They are cheap and efficient compare to other competitors. I'm saving more than 50% compared to what I was paying before joining By Miles. Reviewed on: 22nd September 2022

Perfect perfect perfect!

5
Perfect solution, I don’t pay anything when I’m not using my car ! The app is also great Reviewed on: 22nd September 2022

How Insurance Should Be

5
This is how insurance policy's should be, its like I have a smart meter for my car insurance policy, I pay for what I use , its fair, reasonable and justifiable, I won't be going anywhere else , Always mention bymiles to friends , family and others Customer service is polite, friendly and exceptional App is second to none and the best with all its features , show miles you've drove, a tracker and car medic , what else can you ask for, its amazing it really is , I won't go anywhere else and I think others feel the same Reviewed on: 22nd September 2022

ByMiles is a trail-blazer in providing value for money car insurance

5
For the mileage I drive, I have found no other insurance that is even close to providing value for money, feature rich insurance as ByMiles does Reviewed on: 22nd September 2022

Ok but expensive

3
I would highly recommend this insurance to any friends and family but the only issue is that the initial fee is too expensive and most people never make a claim and it’s unlikely they would pay for the high fee. Very expensive than other insurances only plus point is that they charge you by miles. Reviewed on: 22nd September 2022

D

5
Outstanding, couldn’t be more helpful. Reviewed on: 22nd September 2022

Overall good service

5
Easy to contact, no issues, fair pricing Reviewed on: 22nd September 2022

Amazing idea, so glad I chose by miles

5
For people like me who don’t do as many miles in my car as the average person, this insurance concept is brilliant, so innovative and forward thinking, it puts the customer in a position to have more of a say over there payments Reviewed on: 22nd September 2022

Easy to use app and very helpful customer services

5
When I needed help they were easy to chat to online and listened to the issue and gave helpful solutions. Reviewed on: 22nd September 2022

Absolutely brilliant app

5
I think the idea of paying for just the miles you drive is brilliant. I don't drive much so this was perfect for me. The app is amazing. Always accurate and up to date with all my driving data as well as the amount spent daily. I have recommended to all my family Reviewed on: 22nd September 2022