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By Miles: Car Insurance reviews

4.90
Based on 12,694 reviews, last reviewed 14th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024
Chris W's avatar
Chris W

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

Best car insurance around

5
I love By Miles car insurance. I love the app too, to show me where I’ve driven and what the costs by miles were and I feel good about not making unnecessary journeys because it’s more environmentally friendly and budget friendly too. Reviewed on: 9th August 2022

I am so happy l joined your insurance. I have saved more more than half of the amount l was spending on car insurance.

5
I just go with the flow and pay for what l use. Before l joined you, l was paying alot. Now l pay for the mileage l use and nothing else. I have saved more the l have paid for my car insurerance. Reviewed on: 22nd September 2022

My opinion

5
By miles is the insurance was looking for is cheap and fair Reviewed on: 22nd September 2022

Very impressed

5
I'm loving that I get to see how much a journey costs. It has only been a few months but I feel like I have saved money already Highly recommended Reviewed on: 22nd September 2022

Refreshing Insurance approach

5
Excellent approach to insurance for individuals who need a car, but drive short distances or not very often. Reviewed on: 22nd September 2022

Great all round experience

5
The tracker is easy to install and the app is great, you can track your mileage and get notifications on your miles per journey, but you can switch these off at any time in the app; other notifications include possible charges on your journey and if your car battery is low. It tells you if you are on track for a refund at the end of the year. The app also has features such as health check, because it plugs into the same diagnostic port that your garage would use to diagnose any faults. It also features estimate my journey, you just enter each postcode and it will tell you. Also being a tracker it has a find my car feature. You can also refer friends and family in the app for 100 miles of free credit! I highly recommend it if you are a low mileage user Reviewed on: 22nd September 2022

Good app but replies are pretty slow and customer service is very blunt

3
Overall great insurance but customer service can be slow and rather blunt without helpful suggestions Reviewed on: 22nd September 2022

The perfect insurance for urban drivers

5
As someone living in London, my car is a luxury and a convenience for the family, one which I'll regularly skip to walk, ride or take the train, so paying only when I do actually use it is a great solution for our family. We've saved hundreds of pounds compared to alternatives that insure it whether I drive or not, and so ByMiles makes great sense for us. Reviewed on: 22nd September 2022

Car insurance done differently!

4
Really happy so far with how by miles operates ( only paying when I use the car ) . This really makes sense for somebody like me who doesn't use the car all that often. Reviewed on: 22nd September 2022

Great service and better price!

5
What an innovative way to be billed for insurance. Fair and affordable. Definitely leading the way! Reviewed on: 22nd September 2022

Easy and affordable.

5
I do relatively low mileage as I work mostly from home, ByMiles provides a much more affordable way to insure my car I'm a way that feels like a fair deal for me and fortl them. Reviewed on: 22nd September 2022