Smart Money People Logo

By Miles: Car Insurance reviews

4.90
Based on 12,695 reviews, last reviewed 20th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025
Ab's avatar
Ab

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024
Kat K's avatar
Kat K

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Car insurance BEST By Miles!

5
Staff have always been friendly, polite and helpful, and what a surprise on being out of lockdown, to do a trip over 220miles to find I only pay for the first 150miles! Excellent value. Reviewed on: 8th August 2021

Good

5
All good - good value for money - easy to use app Reviewed on: 20th September 2022

Really easy to access.

4
I have been with by miles for 2 years and they have been really good. Helpful always updating about car changes with the weather. If u ever have a problem and unable to talk on the phone having a chat online is always helpful too. Reviewed on: 20th September 2022

By Far The Best, By Miles Beats The Rest!!

5
This is hands down the best reinvention of the otherwise outdated car insurance world. My car insurance has genuinely halfed each year compared to the conventional drab alternatives. I would have needed a mortgage to go with 'Direct Fine' or 'Go Dispair.com' ;-) The guys at By Miles have thought about exactly what people want and tailored their product to be the best in the field of car insurance. Oh and my car has a tracker now for extra security!! I have no plans to change anytime soon. Would recommend to anyone!! Reviewed on: 20th September 2022

Best insurance ever used

5
Super efficient when a car reversed into mine and dealing with the claim too. Incredibly cheap for my usage Reviewed on: 20th September 2022

Brilliant , innovative, modern, good value

5
One day all car insurance will be done like this. I save money , it’s easy to see my usage in the app and it just makes sense Reviewed on: 20th September 2022

Brilliant Service

5
Amazing company by miles. very cheap and offers fully comprehensive cover. excellent mileage cost. The team keeps me informed all the time, well done! Reviewed on: 20th September 2022

Perfect Insurance For Low Mileage Drivers

5
ByMiles have been perfect for me in meeting my needs for a low cost insurance for someone that doesn't drive a lot. The App is great and very easy to use, highly recommended. Reviewed on: 20th September 2022

Amazing pay by mile insurance

5
Insurance the way it should be. More competition to challenge the status quo Reviewed on: 20th September 2022

The insurance company I trust

5
Since I have joined by miles have not looked back. Very fair and reasonable price insurance Reviewed on: 20th September 2022

I love by miles!

5
By miles has been the easiest and most stress-free insurer for me. I wish I’d heard about them sooner. It makes so much more sense to me to just pay for the miles I use & it’s saved me a lot of money personally. Also- the customer service is very up-to-date and it’s got a jolly vibe to it. Reviewed on: 20th September 2022