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By Miles: Car insurance reviews

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4.90
Based on 13,051 reviews, last reviewed 28th Sep 2025
33400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

I received over £300 back. I received over £300 back. Brilliant Reviewed on: 28th September 2025
Magdalena M's avatar
Magdalena M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13051)

Great so far

5
Cheap and cheerful, not made any claims yet (touch wood) so can’t comment on that but has a nifty app to use and perfect for someone like me who only makes small trips. Reviewed on: 24th September 2022
Jeyda's avatar
Jeyda

Saving Money

5
By Miles provide an insurance which very much suits my needs..Thank you Reviewed on: 24th September 2022
Prasanth's avatar
Prasanth

Very helpful and informative.

5
The few times it has been necessary for me to contact By Miles the staff have been very polite and helpful. Reviewed on: 24th September 2022
Ivor Evans's avatar
Ivor Evans

Better than I expected

5
At first, it might seem odd having your mileage logged, but if it saves you money, in this day and age, it's worth it. By miles! Reviewed on: 24th September 2022
Lee Ruscoe's avatar
Lee Ruscoe

Great way to save

5
Great way to save money on your car insurance. Easy sign up process and installation of the device. I’m saving nearly 40% as compared to my previous insurance. Reviewed on: 24th September 2022
Gaurav 's avatar
Gaurav

Middlemen-insurance. Crap.

2
Not happy with the experience I had trying to simply cancel my insurance due to increasing my mileage. Just waste of time emails that do nothing. Reviewed on: 23rd September 2022
Mo's avatar
Mo

Only pay for what you use

5
Value for money. After the flat rate, only pay for what you use which is brilliant. Reviewed on: 23rd September 2022
Masuma sultana's avatar
Masuma sultana

Best insurance company.

5
Your insurance co is ideal for me as i don't do a lot of miles and i find it an absolute bargain if only everybody knew about you, you would put all the others out of business. Reviewed on: 23rd September 2022
Sue's avatar
Sue

Most reasonable car insurance premium

5
You only pay for the amount of mileage you took. This is a fair way to calculate your premium. Reviewed on: 23rd September 2022
A K's avatar
A K

Excellent insurance provider with great app.

5
I'm very pleased with the service we have been provided since the day we joined miles insurance. No extra expenses as we get charged for how many miles we use. The app is excellent and can view and can make changes through the app. I have recommended to many relatives and friends. Reviewed on: 23rd September 2022
Gurpreet Kang's avatar
Gurpreet Kang

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