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Capital One: Classic Credit Card reviews

Name: Classic Credit Card
Rating: 4.02 (273 reviews)

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3.94

Based on 273 reviews, last reviewed 18th Jan 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

51%

25%

10%

Latest highest rating:

5

Respect for customer Treated with respect that’s important when you are old Reviewed on: 15th January 2025

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025

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About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (273)

Review of the Capital One, Classic Credit Card:

Excellent service over 15 years

I have had a Capital One credit card for 15 years and have nothing but praise for the service. When an online accommodation company went bust I got my money back from Capital One, the whole process was very quick and painless. I have also benefitted from cashback so I have no hesitation in recommending Capital One. Reviewed on: 24th December 2015

Helpful

helpful and friendly put me at ease Reviewed on: 13th August 2020

Security matters to them

Have always felt safe owning one of these cards as they are very quick to ring and message me if they suspect the card has been compromised in any way. Reviewed on: 11th July 2020

Excellent credit card for poor credit

Absolutely brilliant service,no problem with payment set ups Absolutely excellent could not fault Reviewed on: 8th July 2020

Put customer first

They always put customers first, superb support and options available. Reviewed on: 19th June 2020

Great service

Obtained a credit card from capital one as my first credit card. Got accepted straight away with a decent limit of £750. Have paid no interest at all over the year or two I’ve had the card, very easy to make payments either full balance, min amount or other amount at any time. Good clear statements and functional app. Great customer service when I lost my card too. Reviewed on: 12th May 2020

does what I need, easy to use

I've had my capital one credit card for a few years now and I've been pretty happy with it. It's easy to use and I've had the limit upped a few times which is handy. It's easy enough to use the online account and the mobile app. You get email reminders days before you need to pay back monthly which is super useful. Reviewed on: 28th April 2020

easy app and service

Great to keep on top of transactions and bills with app or web. Web has security features. Contactless card payments are useful avoiding need for PIN most times. Statements are clear and bills easy to pay via app. Reviewed on: 27th April 2020

Building credit history card-brilliant

Capital one helped me built a credit history. If you pay full balance-you do not pay a penny extra! Fantastic Reviewed on: 31st January 2020

Absolutely Useless

Capitalone are absolutely useless, don’t use I’ve been a customer of theirs 5 years now closing my account incompetent Reviewed on: 2nd January 2020

Decent, No Frills, Does What It Says

I manage my account online. Secure, easy, clear information, great customer service Reviewed on: 21st June 2019

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