13th January 2019
High interest rates
I used my card by mistake - it's the same colour as my debit card - and it took me over my card limit. The card didn't get rejected and I got charged for going over my limit. Odd that it wasn't just rejected
Our Smart Money People 360° Rating
Your Classic Credit Card Reviews (152)
Sort by:
Most recent
17th December 2018
Good credit
I like the company makes sure they rate a person accordingly and an opportunity to see if they accept you with out affecting your credit score.
14th April 2018
This card will keep you credit rating low
Capital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you ...
Read moreCapital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you apply very high interest rates and low credit limits. Poor customer service is just the tip of the iceberg
5th April 2018
Grwat company!
Very good Customer Service, very helpful staff and brilliant at spotting fraudulent transactions. A*
5th April 2018
Fast, Efficient and Practical
Approval was fast and efficient and I was kept well informed of the process from start to finish. Managing the card is easy through a variety of avenues from a customer care line to their polished and very useful app, and the service is exactly what...
Read moreApproval was fast and efficient and I was kept well informed of the process from start to finish. Managing the card is easy through a variety of avenues from a customer care line to their polished and very useful app, and the service is exactly what you need for a daily use credit card.
4th April 2018
There when you need it
I don't know what I'd have done if Capital One hadn't accepted my application for a credit card! They took me on when no-one else would. The repayments are manageable and their website is really easy to use. They reward my loyalty and reliability by...
Read moreI don't know what I'd have done if Capital One hadn't accepted my application for a credit card! They took me on when no-one else would. The repayments are manageable and their website is really easy to use. They reward my loyalty and reliability by increasing my credit limit by sensible amounts.
4th April 2018
excellent no-nonsense credit card
at no point have i felt like i was being ripped off, which is quite standard in this industry
4th April 2018
Can always sort out problems
When I had a mystery payment on my account, the agent found out who it was and a contact number for me to cancel it and got a refund sorted. No fuss. When I stopped a regular payment, it was stopped immediately. The agents are always friendly and polite.
Read moreWhen I had a mystery payment on my account, the agent found out who it was and a contact number for me to cancel it and got a refund sorted. No fuss. When I stopped a regular payment, it was stopped immediately. The agents are always friendly and polite.
7th November 2017
Great website & Customer service
website is very user friendly and interactions with company have been good
17th August 2017
Disappointed
Poor customer service, unprofessional company and overall very dissatisfied
30th June 2017
Accepted with low credit rating
Never had credit in my life so found it hard to get started capital 1 made it Abel for me to do so now I'm building my credit rating up
29th June 2017
no nonsense credit
Used for a number of years with excellent customer service.
29th June 2017
Credit card for Bad Credit
We had a bad credit rating and most major credit card companies wouldn't accept us. We needed to rebuild our credit rating using a credit card. Capital One did accept us and we now both seen big improvements to our credit score. Capital One allowed us...
Read moreWe had a bad credit rating and most major credit card companies wouldn't accept us. We needed to rebuild our credit rating using a credit card. Capital One did accept us and we now both seen big improvements to our credit score. Capital One allowed us to reduce our credit limit and haven't force and additional credit increases on us.
Currently showing 20 of 152
Load More Reviews