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Capital One: Classic Credit Card reviews

Name: Classic Credit Card
Rating: 4.02 (273 reviews)

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3.95

Based on 273 reviews, last reviewed 18th Jan 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

51%

25%

10%

Latest highest rating:

5

Respect for customer Treated with respect that’s important when you are old Reviewed on: 15th January 2025

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025

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About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (273)

Review of the Capital One, Classic Credit Card:

Excellent service over 15 years

I have had a Capital One credit card for 15 years and have nothing but praise for the service. When an online accommodation company went bust I got my money back from Capital One, the whole process was very quick and painless. I have also benefitted from cashback so I have no hesitation in recommending Capital One. Reviewed on: 24th December 2015

Got accepted when no one else would give me a card

I got a credit card from capital one very easily. No issues with the card and the app is easy to use. Reviewed on: 4th April 2018

excellent no-nonsense credit card

at no point have i felt like i was being ripped off, which is quite standard in this industry Reviewed on: 4th April 2018

Can always sort out problems

When I had a mystery payment on my account, the agent found out who it was and a contact number for me to cancel it and got a refund sorted. No fuss. When I stopped a regular payment, it was stopped immediately. The agents are always friendly and polite. Reviewed on: 4th April 2018

Customer service

A great company offering great customer service, any problems professionals dealt with and always a competitive interest rate Reviewed on: 15th November 2017

Great website & Customer service

website is very user friendly and interactions with company have been good Reviewed on: 7th November 2017

Disappointed

Poor customer service, unprofessional company and overall very dissatisfied Reviewed on: 17th August 2017

Does what it says on the tin

Straight forward account and no fuss. Helps when needed and boosts my credit rating so you can't go wrong! Reviewed on: 21st July 2017

Good service

Good service and simple application. Website crashes a lot so easier to use the app to keep track of spending Reviewed on: 30th June 2017

Accepted with low credit rating

Never had credit in my life so found it hard to get started capital 1 made it Abel for me to do so now I'm building my credit rating up Reviewed on: 30th June 2017

no nonsense credit

Used for a number of years with excellent customer service. Reviewed on: 29th June 2017

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