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Capital One: Classic Credit Card reviews

3.94
Based on 273 reviews, last reviewed 18th Jan 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
51%
See only 4 star reviews
25%
See only 3 star reviews
10%
See only 2 star reviews
4%
See only 1 star reviews
10%

Latest highest rating:

5

Respect for customer Treated with respect that’s important when you are old Reviewed on: 15th January 2025
Jenny D's avatar
Jenny D

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025
Vera Alexander's avatar
Vera Alexander

About this product

Capital One Classic Credit Card reviews can help you to find out about the pros and cons of the Classic Credit Card credit card. What kind of features do Capital One customers like? Find out more about the Capital One Classic Credit Card by reading our trusted Smart Money People reviews. You can also write your own Capital One Classic Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Capital One Classic Credit Card reviews (273)

Review of the Capital One, Classic Credit Card:

Excellent service over 15 years

5
I have had a Capital One credit card for 15 years and have nothing but praise for the service. When an online accommodation company went bust I got my money back from Capital One, the whole process was very quick and painless. I have also benefitted from cashback so I have no hesitation in recommending Capital One. Reviewed on: 24th December 2015

Credit card for Bad Credit

3
We had a bad credit rating and most major credit card companies wouldn't accept us. We needed to rebuild our credit rating using a credit card. Capital One did accept us and we now both seen big improvements to our credit score. Capital One allowed us to reduce our credit limit and haven't force and additional credit increases on us. Reviewed on: 29th June 2017

Excellent customer friendly online account

5
Excellent customer friendly online account. Easy to use. Reviewed on: 29th June 2017

Highly recommend

5
Best credit card application, easy, good rates and a great online account Reviewed on: 28th June 2017

Brilliant

5
Had poor credit and needed to re build my credit rating. These people give me the chance to do that. Great product. Reviewed on: 24th June 2017

Not very good credit card

2
Ave ad it wel over a year and never missed a payment and they avnt topped it uo Reviewed on: 24th June 2017

Brilliant

5
Good customer service and great rates Reviewed on: 23rd June 2017

5***

5
Very understanding always happy to help higly recommended Reviewed on: 23rd June 2017

Low Monthly payments, top customer service

5
I have a £500 limit on my card as I'm disabled but I'm thankful capital one accepted me and treated me as a individual unlike all others! My repayment each month is always affordable and the online banking and App are fantastic Too! If you want a top notch customer service, a easy to manage,no fuss or frills just simply transparent, no hidden charges affordable credit then I'd say you found the right place, but don't just take my word for It! Reviewed on: 20th June 2017

A good Card

5
I've used Capital One cards for many years, so has my wife. we have never had any problems and have used around the world without any problems. The interest is a little high but comparible to others, is quite reasonable. Reviewed on: 20th June 2017

II would recommend a friend

5
Good interest rate and good customer service and I would recommend a friend there security service is very reliable and professional. Thanks Capital one. Reviewed on: 13th June 2017

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