Smart Money People Logo

Capital One: Classic Credit Card reviews

3.99
Based on 279 reviews, last reviewed 15th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
4%
See only 1 star reviews
10%

Latest highest rating:

5

Capital one was very easy to apply for for through t... Capital one was very easy to apply for for through their app with speedy results Reviewed on: 15th June 2025
Georgina G's avatar
Georgina G

Latest lowest rating:

1

I experienced months of failed withdrawal attempts. I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry up... Read more Reviewed on: 18th January 2025
Vera Alexander's avatar
Vera Alexander

About this product

Review Capital One: Classic Credit Card now

Help others make smarter decisions by sharing your own experience. Write a review

Capital One Classic Credit Card reviews (279)

The app contains details of both my cards

5
The app is easy to use and I can switch between both my card balances. Reviewed on: 6th November 2018

This card will keep you credit rating low

1
Capital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you apply very high interest rates and low credit limits. Poor customer service is just the tip of the iceberg Reviewed on: 14th April 2018

Grwat company!

5
Very good Customer Service, very helpful staff and brilliant at spotting fraudulent transactions. A* Reviewed on: 5th April 2018

Fast, Efficient and Practical

4
Approval was fast and efficient and I was kept well informed of the process from start to finish. Managing the card is easy through a variety of avenues from a customer care line to their polished and very useful app, and the service is exactly what you need for a daily use credit card. Reviewed on: 5th April 2018

There when you need it

4
I don't know what I'd have done if Capital One hadn't accepted my application for a credit card! They took me on when no-one else would. The repayments are manageable and their website is really easy to use. They reward my loyalty and reliability by increasing my credit limit by sensible amounts. Reviewed on: 4th April 2018

Got accepted when no one else would give me a card

4
Had no issues with the card or app Reviewed on: 4th April 2018

Got accepted when no one else would give me a card

4
I got a credit card from capital one very easily. No issues with the card and the app is easy to use. Reviewed on: 4th April 2018

excellent no-nonsense credit card

4
at no point have i felt like i was being ripped off, which is quite standard in this industry Reviewed on: 4th April 2018

Can always sort out problems

5
When I had a mystery payment on my account, the agent found out who it was and a contact number for me to cancel it and got a refund sorted. No fuss. When I stopped a regular payment, it was stopped immediately. The agents are always friendly and polite. Reviewed on: 4th April 2018

Customer service

5
A great company offering great customer service, any problems professionals dealt with and always a competitive interest rate Reviewed on: 15th November 2017

Do you have a different Capital One product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Capital One?

  • Classic Extra Card

    from Capital One 3.72 from 6 reviews
    Capital One
  • Balance Plus

    from Capital One 3.29 from 3 reviews
    Capital One
  • Aspire Business Card

    from Capital One 3.00 from 2 reviews
    Capital One
    View all products