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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39642 reviews)

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4.95

Based on 39,642 reviews, last reviewed 14th Feb 2025

12382% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the cashback. Love the cashback. Easy transfer between my accounts. Had my phone stolen in Spain and the team were so helpful and friendly. Reviewed on: 14th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39642)

Review of the Chase Bank, Current Account:

Great bank

Easy to set up the account. App is easy to use. 1% cashback on debit card spending and fee free spending abroad is great. Can open multiple current accounts to help with budgeting which is very useful. Reviewed on: 28th May 2024

Easy-to-use app with helpful features

The Chase banking app is easy to use and has loads of helpful and time-saving features including the ability to easily see monthly spending across categories and retailers. This feature also makes it simple to compare specific expenses month by month. Chase also offers cashback and round up options which help me make more of my money and allows me to save money easier. Reviewed on: 8th February 2025

Someday to use and great for travelling

Someday to use and great for travelling Reviewed on: 8th February 2025

Fast Replies and Issues Resolved fast

Any issues with the banking app have been resolved and I always get a reply back from their chat Reviewed on: 8th February 2025

Easy to use, flexible and good rates.

Easy to use, flexible and good rates. Clear communication was easy to set up, no negatives so far. Reviewed on: 8th February 2025

We love our Chase accounts

We love our Chase accounts for the flexibility it gives us in using different pots, moving money between accounts, use abroad and the cash back. Such a good value product all round. Reviewed on: 8th February 2025

Easy straight forward banking I have needed to conta...

Easy straight forward banking I have needed to contact them everything was sorted quickly and easily Reviewed on: 8th February 2025

Very happy with the fx & cash back

Very happy with the fx & cash back Reviewed on: 8th February 2025

Just an amazing bank.

Just an amazing bank. Customer service is excellent and any queries sorted out straight away. No charges when using your account abroad is great too Reviewed on: 8th February 2025

Brilliant bank, highly recommended

Brilliant bank, highly recommended Reviewed on: 8th February 2025

Chase account is great

Myself and my husband have found Chase excellent. The app is so user friendly and the features of the current account plus linked savings are great. Reviewed on: 8th February 2025

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