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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39543 reviews)

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4.95

Based on 39,543 reviews, last reviewed 7th Feb 2025

10558% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very secure, modern and innovative. Very secure, modern and innovative. First class customer service Reviewed on: 7th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39543)

Review of the Chase Bank, Current Account:

Very Good Especially for the Cashback Offer

Using Chase's current account has been a very good experience. The 1% Cashback offer on most debit card spending is the main appealing feature and saves a fair amount of money over the long run. The linked round-up saver was a good offer when I first signed up but is now more neutral with increased rates on other savings products. The only issues I have experienced is occasional endless loading in the app but that is usually resolved quickly by closing the app and restarting it. Reviewed on: 2nd March 2024

Brilliant banking service

Brilliant banking service who I have been using for many years - replacing my Monzo account. Great rates, easy to move money and very safe. I have had a few card issues and Chase we’re able to help instantly. Reviewed on: 6th February 2025

Want to easily manage your money? Think Chase.

Chase makes it easy to manage your money. No hidden fees, accessible online banking and loads of added interest benefits! Reviewed on: 6th February 2025

Very easy to use app plus cashback

Very easy to use app plus cashback on purchases. Excellent customer service giving a speedy response and resolution of any queries. Statements are easy to access. Customer communications are not excessive and also informative Reviewed on: 6th February 2025

Chase are simply the best !

Chase are simply brilliant their easy to use App and excellent products are just what the banking sector needs ! Their customer service, product offering and ease of doing business is outstanding Reviewed on: 6th February 2025

I recommend it to my friends ...

Love the ability to use the card anywhere and there are no charges for currency changes. I like the App and my ability to switch money from account to account and check on my balances whenever I want. When I need help - the people at the other end of the phone were patient, knowledgeable and easy to understand - what more could I ask for? Reviewed on: 6th February 2025

Great service and useful account

Great service and useful account Reviewed on: 6th February 2025

Highly recommend Very Happy customer so far!

Highly recommend Very Happy customer so far! Reviewed on: 6th February 2025

Fantastic products

Fantastic products I have a savings account too. Excellent customer service. Lovely friendly staff Reviewed on: 6th February 2025

Good cash back.

Good cash back. Staff very helpful with and queries on your account. Easy to use and easy to set up savings accounts Reviewed on: 6th February 2025

A rare excellent customer service for these days

Chase customer service is always prompt to answer, helpful and patient. A rare top service these days. Reviewed on: 6th February 2025

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