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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great service

Easy to use account. From accessing statements, how much spent each month compared to previous months. What you’ve spent money on ie groceries food entertainment. Reviewed on: 5th April 2023

1% cash back, good savings rates

I use my account for everyday spends for the 1% cash back. App is really easy to use, particularly like the savings pots to split money up. Roundup is a quick+ easy was to save, with 5% interest too. Only drawback is the lack of credit card protection on bigger spends. Reviewed on: 5th April 2023

Everything I need clean service

Quick reliable user friendly good interest rate Reviewed on: 5th April 2023

Love the convenience and rewards

I love being able to do everything on the App and watch the cashback and round up rewards accumulate over time. The best bit though (and why I opened an account and also got my husband and son to do the same) is the perfect exchange rate when spending abroad. Thanks to Money Saving Expert for recommending Chase. Reviewed on: 5th April 2023

Cannot recommend enough

Amazing products and services, already recommended to all friends and family Reviewed on: 5th April 2023

Great app, great communications, clear customer use

Very easy to use app, great security on purchases and useful notifications on spend. Reviewed on: 5th April 2023

Great banking

Fast and easy to use banking app. Great rates . Reviewed on: 5th April 2023

Excellent

Simple clear straightforward and competitive . brilliant Reviewed on: 5th April 2023

Already recommended...

I have already recommended Chase to everyone I know. The current account and it's app are excellent. I've used my card aboard and it was just like using it at home. I check the app regularly and when I changed my phone and couldn't log on, customer services over the phone were wonderful. I've even opened a savings account with them as well. Brilliant fuss free banking! Reviewed on: 5th April 2023

easy set up

Both the Android & iPhone apps were easily installed & are simple to use. Reviewed on: 5th April 2023

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